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James River Air Conditioning Co.

📍 1905 Westmoreland St, Richmond, VA 23230 📞 (804) 358-9333 🌐 Website
4.8 (4662 reviews)
Open 24 hours
HVAC contractor
Air conditioning contractor
Appliance repair service
Electrician
Mechanical contractor
Plumber

Review Summary

James River Air Conditioning Co. receives consistently positive reviews. Customers praise their technicians for being knowledgeable, professional, friendly, and respectful. They are known for prompt service, fair pricing, and efficient installations, including HVAC, plumbing, and electrical work. Specific mentions include excellent service from technicians like James, Sam, Kyle Daniel, and James Ferrell. Customers highlight the company's ability to solve complex problems, their use of leading-edge technology, and their overall commitment to customer satisfaction.

James River Air Conditioning Co. thumbnail

4.8

(4662 reviews)

5 ★92%
4 ★5%
3 ★1%
2 ★1%
1 ★2%

Sue Saenz

James was awesome. He covered the entire work area and path to it protecting my hardwood floors. Only needed a small portion of the ceiling removed to repair the cold water line to the toilet upstairs. My husband deals with JRA at a commercial level so they are our first choice around the house too. Thank you again James!

Brian G

Excellent service. Technician (Sam) is very knowledgeable and respectful. It makes the purchase of the product more of a bargain especially when you get great service on their products. I wish all businesses had the same level of quality service as this technician provided. Thanks James River Air Conditioning.

Hugh Joyce

October 30, 2024

I own this company and I love the professional techs that work on this team and service my personal home. They are neat, knowledgeable, professional, and friendly……….Folks you would invite to your deck for a drink. You will love working with the James River Air Conditioning professional HVAC, plumbing and electrical technicians at your home or business!

Linda Bowling

Have been a long time loyal customer of JRHC. Numerous installations and always satisfied. They are on the leading edge of technology and the staff is very courteous, very knowledgeable, always prompt, and so professional. Had a whole house humidifier installed in less than 4 hours. Never disappointed…. My go to company… they perform maintenance on my system semi annually that gives me a level of confidence. Thank you to the whole team for their outstanding work. 10 ⭐️ rating 😊

Margaret Tatum

Kyle Daniel was awesome! The response time was amazing and he was so professional. He had the problem diagnosed and repaired within a half hour or so! He took time to ask and respond to questions and was so nice. We will be requesting him again! Thank you James River and Kyle Daniel!

Katelyn Walker

February 24, 2025

Prompt service, fair pricing, all around very easy to work with. Thank you for making our project a priority so we could have heat restored ASAP!

Priscilla Rose

I called James River for a water heater emergency. James Ferrell arrived promptly assessed the problem, and determine I needed a new water heater. He explained the process, removed the old unit and installed the new one. James was knowledgeable and patiently answered all my questions. He represented James River heating and air excellently. I highly recommend him to Family, Friends and future customers. Thanks James! Job well done!

Charlie Johnston

October 18, 2024

I had an absolutely terrific experience working with Justin, James and Travis to do an installation of an entirely new boiler system for radiant heat! Those guys are absolute professionals and incredibly skilled, competent and conscientious. They designed a system that is incredibly elegant, solved a bunch of problems that historically this house has had (3 story, 118 year old house) and installed in a super compact and thoughtful manner. It looks like art!! I did a fair amount of research including obtaining estimates from all the big RVA HVAC companies (and a few smaller ones). Travis and Justin know what they are doing and if I had to do this over again or anything like it in another house, they are the first and only call I’m making. Highly recommend. Always refreshing to find people that are truly expert and genuinely care.