Just Better Home Services - Richmond
Review Summary
- Positive experiences: Customers consistently praise the quality of work, thoroughness, honesty, and fair pricing.
- Specific commendations: Mauricio (Mauri) and Lee are frequently mentioned for their expertise, communication, and helpfulness. Billy is also recommended.
- Services mentioned: Plumbing, electrical panel upgrades, utility sink installation, and sewer repairs.
- Key benefits: Fast response times, efficient service, clear explanations, and a willingness to go the extra mile.
- Overall sentiment: Highly recommended for various home service needs.

Reviews
View All on Google4.7
(141 reviews)
Ryan Larsen
January 14, 2025
Mauricio did a fantastic job installing a utility sink in my home. I reached out to multiple vendors for estimates and he provided the most thorough and honest one. The best price was an added bonus. The finished work was excellent. He took time to make sure no corners were cut and ensure a quality install. Highly recommend!
Adrianna Solon
January 17, 2025
We had just better come out due to losing heat in our home. It turns out our breaker system needed an upgrade. We couldn’t run multiple things at a time. The job was clean and quick! It was done while at work and before we got home. I would highly recommend their services to anyone in the area! Only thing we had to do was seal a few spots that were cut out! But that’s it!
Tilde Christiansen
We are very impressed with the service at Just Better Home Services. They came with a recommendation from a friend (that had urgent plumbing issues) so we figured that we tried them for a smaller home project. Everything was very efficient and it only took 2 days from us sending the initial online request to their staff coming out to perform the service. Jennifer at the office was a delight and Mauricio (Mauri) did a great job of communicating with us, sharing his expertise, and including us in the process. This will be our go-to business for any future plumbing needs!
Colby Rogers
September 27, 2024
I had an electrical panel upgrade on a 60-year-old fuse box. The technicians were very friendly, explained things plainly and never put on any pressure. They worked very quickly and left everything neat. Another company I received an estimate from quoted almost twice the price for the same job. I will certainly be using JBHS moving forward. Ask for Billy -- he really knows his stuff. Thank you!
thia chap
Lee was very nice, he helped us with our issue. He worked really hard and got the job done. We appreciate his kindness. Thank you Lee. If you need plumbing done, call Lee at Just Better Home Services.
elise green
July 19, 2024
The service guy was excellent. Explained to me what needed to be done and completed the job without any reservation. His customer service was outstanding and he was very helpful. Thank you sir for your time.
Stephanie R
These folks got to me first thing in the morning after my nighttime call to the scheduling service. Most other plumbers weren’t going to come out until significantly later. I’ve never seen a plumber earn their money with such hard work (it took 3 hours to fix the sewer issue) but the amount of money was reasonable to have everything fixed as soon as possible. The plumber also went above and beyond to explain the problem and let me know what was going on with my pipes.
Joey Binns
I have never had a more knowledgeable, caring, or gentlemanly professional help me with home services. Mauri went above and beyond to take care of two jobs on the same day while educating me on another issue. Based on his excellent advice, I will call back for the install of a Moen Flo. Also, the price of repairs was about half what others would have charged while the quality of work was superior! Mauri is amazing!