Leak Finders
Review Summary
- Positive: Leak Finders is praised for quick response times, reasonable prices, professionalism, and friendliness. They are recommended for both water and gas leaks.
- Specific Praise: Randy is highlighted for his excellent service, including same-day response, thorough explanations, and clean work.
- Mixed Review: One customer experienced initial issues with a repair that required a follow-up visit and a slow response to their complaint, but the issue was eventually resolved.
Reviews
View All on Google4.8
(24 reviews)
Courtney Harris
If you have any and i mean any water leak call leak finders! They have very reasonable prices for all the work they do. CALL THEM NOW!!
Garnett Carson (The Balancing Act)
a tech came out 10/24 and spent almost all day diagnosing , he was professional but made 2 mistakes, one he caught and fixed but another required another tech to come 11/3 to finish the job. It did require replacing the main valve (10/24), replacing both valves coming into the shower (10/24) and replacing shower stems behind nozzles (11/3). However, I have had insulation companies come out to quote in December and January and they all mentioned I had a leak coming from the main valve. The first two just mentioned the puddle so I brushed it off as standing water from the date the work was done, but the third one said he put his hand on the pipe where it was soldered back together and there was a slow leak. I confirmed with friend who does renovation work that it is a slow leak. Called Monday (holiday) and left a message, but no response by lunch yesterday so I left another message but still no response. I will remove this review once this has been made right otherwise this is all true. UPDATE: They did eventually make it right, and I was slow to update this review.
Nancy Lentz
We had a water leak in our crawl space and started calling for help to stop the water flow. After trying several companies who could not come that day, I calls Leak Finders. They sent someone out in less than an hour. The gentleman turned off the water. He was very friendly and courteous. We would definitely recommend this company.
Jaquan Kersey
Leak Finders is the best plumbers in richmond!! look no further.
Jezlyn Ulate
when we have a gas leak we call them and they are always on top of it. call them for any water leak or gas leak.
Kathy Theado
Randy was wonderful. We had a sink overflow, response was quick-same day. Once Randy removed the clog in our main drain I asked where and how it had occurred. He took the time to sketch a picture of the lines intersecting and where the clog was located. He then explained why my upstairs shower resulted in my downstairs kitchen sink flood. I would definitely call on him again.
Alli Swinson
Leak Finders is amazing!!!!! We have had a couple emergencies and they were able to get to us quickly. Very professional and friendly. Highly recommend!!!!!
Pam Salgado
Randy W. was prompt, efficient, professional, and friendly. Completely clean in my bathroom after job was done. Everything repaired and working to my satisfaction. Highly recommend Randy!! Reasonable price, as well.