Plumber Near Me

1-Tom-Plumber

šŸ“ 1760 Bickerstaff Rd, Richmond, VA 23231 šŸ“ž (804) 699-1670 šŸŒ Website
4.9 (402 reviews)
Open 24 hours
Plumber

Review Summary

  • Positive: Technicians are friendly, knowledgeable, efficient, and provide excellent customer service. They arrive on time, explain the work, and clean up afterward. Specific positive mentions include Sean, Brendan, and Eric Washburn.
  • Services: Include faucet replacement, gas boiler/water pump system reconfiguration, drain line installation, leak repair, and sump pump replacement.
  • Scheduling/Communication: Courteous office staff (Gabrielle), quick scheduling, and technicians call ahead.
  • Pricing: Fair and transparent.
  • Negative: One review reports a driver exhibiting reckless and unsafe driving behavior.
  • Overall: Generally positive experiences with a recommendation for future use.
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Reviews

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4.9

(402 reviews)

5 ā˜…97%
4 ā˜…0%
3 ā˜…0%
2 ā˜…0%
1 ā˜…2%

Christin Chitwood

September 12, 2024

Sean was incredible! So friendly and knew exactly what needed to be done. Took his time and made sure everything was clean before he left. 12/10! 5 stars!

Skyeraid Rothwell

I had some lovely folks come out and give me an estimate, then knocked out the project in a day! I have a gas boiler water pump heating system and Brendan was able to reconfigure the system so a dishwasher can exist in my home, he also spent the time helping me figure out how to relight the furnace since I was completely out of my element and even went as far explaining some of the parts so I can understand what I have keeping me warm. I respect the hell out of a professional that can do a job with finesse but also is willing to talk and explain the system if you have some questions.

Jennifer Jennings

1-Tom-Plumber did an excellent job replacing a bathroom faucet in my condo. When I called to make the appointment, they were very courteous and were able to schedule me within the next day. The technicians showed up on time and called ahead to let me know they were on their way. They were efficient, knowledgeable and provided excellent customer service. Iā€™m very happy with their service and will call them again for my future needs.

Brandon Hathaway

October 18, 2024