A1 Sewer & Drain Plumbing & Water Heaters
Review Summary
- Positive: Praised for professional workmanship, thoroughness, communication, and friendly service. Specific employees (Danny & Bryan, Adam Barnett, Jerome, Benny & Robert, Ray) received positive feedback. Work completed on time and with good pricing.
- Negative: One customer experienced poor workmanship (leaking water heater fittings), and unsatisfactory customer service regarding warranty issues. Another customer reported a dispute over payment, resulting in work stoppage, poor cleanup, and a safety hazard.

Reviews
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(4179 reviews)
Martino Seisa
February 18, 2025
Danny and his assistant Bryan did a phenomenal job of removing our aged cast iron drain and replacing it with 60+ ft of PVC. These guys are true professionals in their trade and their workmanship speaks volumes for the pride they have in their work. I was kept me abreast of the project from start to finish so there was no surprises. They ensured the work area was safe at all times and cleaned up the area at the end of each day. These guys worked hard through this rainy and cold multi day project into the evening to ensure the impact to our home was minimal. I would absolutely recommend this company for your plumbing needs and ask for Danny and Bryan to tackle your project. Thanks for a wonderful experience to an unfortunate situation.
Brianna Watson
March 4, 2025
God forbid you accidentally write a check from the wrong account twice out of the 20 checks you've wrote this company. They stop all work until you make up 2k out of the 20-25k you have given them. Now my yard looks like this cause they want a card. Well the account we use for repairs is check only for the papertrail and so we know we can't pull from it so they won't take a check from the account they are aware works. Im hiring a different company and I want every last bit of that 5k I wrote yall yesterday back or yall better shred the check. Im hiring someone else today. Oh and due to the terrible clean up job and them failing to secure my gate door which they broke, my dog got out and as I was getting him back inside I stepped on a rusty screw in a board that was laying on the ground in my backyard. Smh. Civil claims court it is.
Alex Johnson
January 30, 2025
A1 Sewer & Drain installed a new water heater in my home in 2021. In about 1.5yrs, one of the pipe fittings was rusted and leaking on top of the water heater. I called A1 to get assistance and they wanted to charge me for a normal call. It was clearly a workmanship issue. They came out and finally made it right. Fast forward to about 14 months later and the EXACT same fitting is rusting and leaking worse than before. I called A1 for assistance and was basically told (same as last time) that it's out of warranty. Apparently, you should expect your brand new water heater installed by A1 sewer & Drain to last you less than a couple years before maintenance.
anthony butts
February 13, 2025
Jerome was excellent, showed a lot of empathy, professionalism, gave me option as well as solutions in the whole visit. He also was very knowledgeable about the brands, and the industry, very enjoyable.
Gowri rao
February 14, 2025
A1 Sewer & Drain plumbing and water heaters were excellent. We got a tankless water heater installed with them.They were very professional, quick and friendly. Their pricing are really good when compared to their competitive companies. They installed the unit pretty fast. I would highly recommend this company. Adam barnett was very friendly and proffessional.
Amy E AddottaSmith
We really appreciated the companyโs communication with us. Mr. Barnett was extremely friendly and able to assess our situation immediately. We were able to ask him to help with changing out our shower head, too, and he got that done quickly. The only thing we could want more is that he would just happen to have the parts on his truck, and therefore be able to finish the leaky sink today (Friday) instead of having to return Monday to finish. We would recommend these folks, based on our limited experience with them.
Rober Eskander
April 3, 2024
Thatโs the second time we had this team guys do a job. First it was a leak in the sewage system and they had to break through the concrete and do extensive repairs and replacement. They did an amazing job. Then we had a leak in the upstairs bathroom and they did an excellent job and spilt the bathroom into 2 full bath where there was one before. they are on time, thorough with their job and professional. Benny and Robert were a great guys easy to talk with and great at what they do. They are knowledgeable and I would recommend them highly.
Tiffany Morris
Ray did an amazing job! He was professional and courteous. He was knowledgeable about the work. (On a side note, I think he said he had been a plumber for 20 years.) He was actually able to come a little earlier than scheduled, which was great because I thought I might have to reschedule my dryer replacement appointment. The work was done quickly, and we are happy customers!