BayBreeze Plumbing & Gas
Review Summary
- Positive:
- Generally receives positive feedback for friendly, professional, and knowledgeable service.
- Often praised for quick response times and resolving issues efficiently.
- Fair pricing is a common positive point.
- One reviewer had a positive experience with a technician named Justin.
- One reviewer recommends them for water heater replacement and appreciates the vet-owned business.
- One reviewer, a realtor, will recommend them to clients.
- Negative:
- One review details a very negative experience with Robin regarding an exterior gas leak, citing incompetence, negligence, and overcharging.
- One reviewer had a negative experience with appointment scheduling, with no communication about delays.
Reviews
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(14 reviews)
Al Ouellette
I had a kitchen sink draining very slowly/backed up that I had tried to snake myself with no luck. I contacted Bay Breeze late on a Wednesday night and they messaged me back saying they could be out Friday afternoon. I had told initially them it wasn't an emergency, but the backup got worse later, and I asked if they could make it out to me the next day. They said they would try to do so, and they DID. The tech who was helping me was Justin and this guy is the best. He called me multiple times to update me on arrival time and was just super friendly and professional. He had my issue resolved in about an hour. While telling Justin that I was so happy to find a plumber that I could trust, he spoke highly of Robin, the owner and of the company. This is rare. I am grateful to have found these guys (shout out to YELP). I already have another job coming up that I will be using Bay Breeze for. Five stars for this company. Very pleased. UPDATE: I had the opportunity to use Baybreeze again, about one year after the initial service call. Same great, friendly, knowledgeable service. Had my problem resolved in 35 minutes and again, fair pricing. I highly recommend them.
Jason Keilholtz