Comet Plumbing Supply

Of course Home Depot and Lowe’s didn’t have this diverter piece in the store and had to order it. Got one on Amazon. But my mom needed her bathroom/water up and running asps. So I went to Comet Plumbing Supply. I was in the store less than 5 mins. I brought the piece that needed to be replace and the man behind the counter had it in his hand before I could get my question out. They also had tips and tricks on the install and removal. Thanks guys!!!

Comet Plumbing is definitely the place to get all your plumbing needs, especially if the parts are old. I normally would give Comet Plumbing 5 starts but in this particular occasion, I bought a Kohler cartridge that was faulty and even though they acknowledged that the part was faulty because the new one that I purchased fixed my issue, they couldn't take it back and refund me because it was marred. I had to use a pair of pliers to pull the part out. It was a little frustrating that day because I had to go back and forth to Comet Plumbing 3 times, which took a better part of my day traveling to/from. Bottom line: you have to make sure that the part is not marred or damaged in any way in order to return it for a refund. It's frustrating because if the part/tool is faulty at a Big Box store like Home Depot, I have had no problem returning the item. They RTV (Return To Vendor) the item. I've been going to Comet Plumbing many times and this is the ONLY negative experience I have had. I felt that I needed to put this review in as due diligence to make other customers aware so they wouldn't assume like I did. A private store has different policies than a Big Box store, and it is understandable.

Walked in and spent about five minutes in here because the man ( didn't catch his name) knew exactly what to grab from the piece I had. I'm so grateful and saved me such a headache! Highly recommend!!

The Handel for the shower handle for our pool facilities at Chesapeake Bay Diving was broken. Numerous attempts of the “universal” fit were to no avail. I walked in to Comet set the handle down, the gentleman behind the counter walked away, returned in less the 15 seconds with a brand new one. He just looked at it and knew what was needed, way cool and now my new plumbing store.

I had a leaky spigot from a house built back in the 40's. I don't know how old the spigot was, but I couldn't find any of the washers I needed at the 'big-box stores'. I brought in the valve stem assembly to Commet Plumbing Supply. They identified what was needed, and also pointed out a previous owner's "quick fix" that had deteriorated withinin the packing nut. 15 minutes later they handed me a cleaned-up, rebuilt valve stem assembly. I re-installed the assembly and my spigot is leak-free. They had the know-how and on-site inventory to fix my issue, and I can't say enough about their quick and courteous customer service!

Have a Groe faucet head that was not working properly. The buttons were sticky and the flow was poor. I had tried to find a new one and could not. I went in today and was told that a new one was $425 (almost as much as the entire faucet new) and discontinued. " Hey why don't we try to repair it"? 10 minutes later......done and works perfectly now. These folks are friendly, knowledgeable, and ready to help. I have used them for other things in the past and cannot say enough nice things about them....

The staff of Comet Plumbing Supply are the best listeners and problem solvers for d y i plumbers like me. I am grateful and appreciate their thoughtful help.

Go to Comet Plumbing before you call a $200/hr plumber! They have a brilliant crew who quickly resolve your issue! I was trying to rebuild a faucet. I could not get any help from HD or LOWES staff HD told me to "google" it!!!. Comet staff saw what I had in my hand when I walked in the door, and 45 seconds later, I had a completely rebuilt faucet valve in my hands! Amazing!