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Don's Plumbing Repair And Drain Cleaning

📍 1872 Saville Garden Ct, Virginia Beach, VA 23453 📞 (757) 309-0001 🌐 Website
4.9 (75 reviews)
Closed ⋅ Opens 8 AM
Plumber

Review Summary

Don's Plumbing Repair And Drain Cleaning receives consistently positive reviews. Customers praise their:

  • Professionalism and Expertise: Technicians are knowledgeable, efficient, and explain issues clearly.
  • Responsiveness and Punctuality: They are quick to respond, often providing same-day service and arriving on time.
  • Fair Pricing: Prices are reasonable and sometimes lower than expected.
  • Integrity and Honesty: They are trustworthy, provide honest assessments, and may charge less if the fix is simpler than anticipated.
  • Excellent Customer Service: The team is polite, helpful, and goes the extra mile to ensure customer satisfaction, including cleaning up the work area.
  • Wide Range of Services: They handle various plumbing issues, from minor repairs to major installations and upgrades.
Don's Plumbing Repair And Drain Cleaning thumbnail

4.9

(75 reviews)

5 ★97%
4 ★1%
3 ★0%
2 ★0%
1 ★1%

William R

Don and his team are amazing! They were able to work with us on our limited budget and really upgrade two bathrooms. He is a man of integrity and lives out his priorities. Don’s plumbing is our plumber.

Howard Saffer

Called in the morning and left a voicemail for Don. I called back around 1pm on the same day and spoke to Don. I had his technician onsite to replace the wax ring on the downstairs toilet at 3:15pm. He was very polite and professional and completed the work in a timely manner without disruptions to my work day. I highly recommend and the price was very reasonable.

Laura Harden

We contacted Don’s Plumbing to replace a valve on our fridge. They were able to send someone out to our house very quickly (the next day). Kendall arrived at our house and was able to assess the work that needed to be done and completed it timely. He was great and answered all our questions. Would definitely recommend if you have a plumbing need. Great to work with and reasonably priced.

Joe Epps

I want to let you know if you need anything dealing with plumbing then this is the perfect company to call out to fix whatever your problem is. I spoke with the owner and the nephew and both guys were professional. My toilet was draining out slow every flush and wasn't getting the water level back and they found the problem ASAP and fixed it. The prices are affordable and you will love the service. I recommend this company to all families

Thomas Stone

I called first thing this morning and spoke with Don. He was extremely professional and said he would be out by early afternoon. He called back a few hours later and was able to come much earlier than expected!! Once they arrived, Kendell and Don got straight to work. As they were working multiple other problems kept popping up, but they tackled everything quickly and efficiently!! The pricing seemed fair and both men were extremely helpful and kind. I would highly recommend Don’s plumbing and would definitely use them again! Thanks Don and Kendell!!

CHRIS R

I contacted Don's Plumbing to replace an old direct vent gas water heater. Don and his partner came out on schedule and got the job done in a timely fashion, which included picking up a new water heater that I personally selected at Home Depot and disposing of the old unit. They always responded quickly whenever I texted or called, had good honest communication, were very professional, and kept the worksite clean. The best part was his price was over $2K less than another company's quote and I doubt that other company could've done a better job!! I highly recommend Don's Plumbing and will undoubtedly use them for all future jobs!

Thomas Hager

Called Don to fix I leak I had in the outdoor portion of my main water line into the house. He and his partner showed up on time, worked fast to fix the problematic portion of the pipe, and cleaned everything up once they were done (beyond what I believed necessary). They were knowledgeable and happy to answer my questions and explain what was going on. When I had a complication with a toilet later that day due to dirt that had gotten into the line, they came back the next day to fix it for no additional charge. I would definitely use Don's Plumbing again and would recommend them to others. Note, I don't fault them for the complication. They did take considerable precautions to avoid it and checked that water was flowing normally inside the house before leaving. They asked me if water was flowing properly everywhere else in the house, and I simply didn't check everything I should have.

Sandra B.

This is one small business that you can trust! When I had a problem with my shower faucet, I made an appointment with Don right away. His receptionist is friendly, clear spoken, and flexible with making appointments. Based on my description over the phone to her, we thought the entire tub / shower faucet might need to be replaced. However, when Don came out to work he recognized immediately that I only needed a new cartridge. Don took the time to explain the faucet parts to me and how they worked, even showed me the old one and where it had broken and another piece had corroded. After taking photos of the old cartridge he and his plumbing assistant immediately went to the plumbing supply store and purchased an exact match. What had stressed me out for over three weeks was fixed in only 2 hours! He even charged less than he initially quoted because the JOB WAS A SIMPLER fix! Honest & knowledgeable, all of the positive reviews are true! This is the plumber you should call. I'm glad I did & now his number is saved on my phone.