Guy Smith Heating, Cooling & Plumbing
Review Summary
Guy Smith Heating, Cooling & Plumbing receives overwhelmingly positive reviews. Customers praise the company's promptness, responsiveness, fair pricing, and the professionalism and expertise of technicians like Dom, Ben, Conner, Marvin, and Don Solomon. Specific positive experiences include efficient repairs, clear explanations, and helpful office staff (Lynn). Some customers are extremely satisfied, highlighting the technicians' hard work, thoroughness, and ability to keep costs down. However, one negative review mentions a broken promise regarding trim replacement after a unit installation, leading to extra costs and dissatisfaction.
Reviews
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(1626 reviews)
Tina Pearl
I called with a problem with our heating system, and a technician was at our house within three hours!!! The tech (Dom) was amazing. He was efficient and kind! He diagnosed our problem and had it repaired within the hour. I would highly recommend Guy Smith. While they were here, we even set up a plan with them thanks to Lynn in their office. She also was extremely nice and efficient!
Henry Coppola
Outstanding company! Ben, our technician was the best one we ever had! Hard working and thorough. He made sure to help us by keeping the cost down. I can't say enough good things about the whole service call. We are 1000% satisfied!!! Thank you so much!
dirtysouth2000
Guy Smith is an awesome company. Very prompt and responsive to calls and other issues. Pricing is very fair and in my opinion they seem to be cheaper than other companies I’ve used. Conner was awesome! Very respectful, took the time to explain what needed to be done and gave all the pricing. No more leaky tub and no more stopped up drain. I’m happy!
Lorie Biggins
July 10, 2024