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Hampton Roads Home and Commercial Services

📍 5312 Virginia Beach Blvd ste b, Virginia Beach, VA 23462 📞 (757) 943-4915 🌐 Website
4.9 (307 reviews)
Open 24 hours
Plumber
Electrician
Repair service

Review Summary

Hampton Roads Home and Commercial Services (Cecilia's Home Repairs) receives overwhelmingly positive reviews highlighting:

  • Excellent Communication and Scheduling: Timely updates, accommodating schedules, and clear communication about technicians.
  • Professionalism and Quality Work: Technicians are professional, friendly, and perform high-quality work.
  • Responsiveness and Problem-Solving: Quick responses, willingness to explain issues, and provide affordable solutions.
  • Comprehensive Services: Experience with various projects, including bathroom renovations, plumbing, electrical work, and appliance installations.
  • Positive Customer Experience: Customers are satisfied with the finished product and plan to use the company for future projects.
  • Old Home Expertise: Praised for their ability to handle issues in older homes.

However, there is one negative review citing:

  • Poor Craftsmanship and Follow-up: Issues with a previous bathroom renovation, including damage, unresolved problems, and missing items.
Hampton Roads Home and Commercial Services thumbnail

4.9

(307 reviews)

5 ★97%
4 ★1%
3 ★0%
2 ★0%
1 ★1%

Jasmine S Moore

September 30, 2024

I am extremely satisfied with this company and their work. I had previously used their service for a bathroom fan install (also very happy with it). The communication was on point, they were very accommodating, kind and took the time to work with me and my schedule. I appreciated the texts to let me know the time lines, time frames and names of technicians who would be working on assigned day. I can't say enough good things about Mario and Clint. They did an amazing job, were very professional and went above and beyond! I am very happy with my new bathroom and this won't be the last time I use Hampton Roads Home and Commercial Services.

Veronica Sun

April 12, 2023

Cecilia’s Home repairs provides world class all around service. They encompass every part of your home. I had a toilet blow out right before Easter and they were all hands on deck ready to help. I researched several options to fix / replace the collapsed cast iron pipe in my 1960’s home and it was hands-down obvious to select Cecilia’s Home repairs 
 1. They are extremely responsive
 2. Educated me in layman's terms 
 3. Provided several "affordable" options
 4. And came in at a very reasonable cost. 5. Timely, professional, Friendly and clean
Outstanding , 5 stars, ⭐️⭐️⭐️⭐️⭐️ A+++ service and equipment provided. I highly recommend Cecilia’s Home Repairs and Team. They are professional men and women and they care. I feel safe and genuinely it has been a great Team to work with at Cecilia’s Home Repairs

Susan Hale

May 15, 2023

Want a company that will do as they promised? That will show up on time? That will fill you in on what they are doing as they go? That will give you an absolutely beautiful finished product? Then Cecilia's Home Repairs is that company! I had been wanting a walk-in shower for years in my house, but finding a reputable company that will do as they promise can be challenging. I have a really old house (1917) and a shower/tub that had been there for years. I found them because a friend of mine had used them and posted photos of the work they did for her. I requested a bid, they responded right away and they came out as promised. A short time later I had an exact quote. They scheduled it with me on a date 3 weeks out - which gave me time to find the tile of my dreams. The great thing about the way they did the install was they let you source the tile of your choice and they supply the labor, plumbing and doors. They measure and tell you how much tile, grout, caulk and edging you need, and you buy that first hand yourself. Here is why that is a great way to do this work: it allows you the flexibility to pick out whatever colors and styles you want (instead of someone telling you what limited colors/styles they will install) and then it saves you $$ because the vendor isn't having to pay for it and deliver it. Anthony, Victoria, Mike, Mario - just eveyone involved, were so responsive with any questions and just in general reaching out if anything needed to be communicated. The techs showed up each and everyday like they were supposed to (I was out of town for 4 days of the install, which I think actually made it easier for everyone) and on the last day it was like a seamless production - the finishing touches, the clean-up and wood trim person, and then finally the shower door installation. I am so happy with the way this job went, and their professionalism and communication. I have a few more large jobs of things I need done, and I am going to for sure be calling Anthony Cecilia and his team to do them!

Christy Brown

May 28, 2019

I highly recommend Cecilia’s Home Repairs! One of the best companies I’ve ever dealt with in communication and punctuality! A high integrity owner who cares about the customers satisfaction with genuine interest & eagerness to go above & beyond. I had many needed projects that they completed; gut & replaced my kitchen sink plumbing, replaced my garbage disposal, installed a new faucet, corrected a toilet pressure issue, installed a new tile backsplash and replaced all of the kitchen outlets ... all at more than reasonable prices! I will be using them for all my home needs go forward!

M T

February 12, 2023

Really disappointed.... So how does their craftmanship hold up after a couple of years of renovation? Not too good. Couple of years ago had Cecilia's renovate the upstairs bathroom. They did a decent job. However here are the problems that I have with the company: 1) During the bathroom demo they knocked a hole through into the next room and never mentioned it nor fixed it 2) Crack along the shower is growing larger. Prior, asked if it should happened again and they said it wouldn't. Yet, here we are. 3) They took the downstairs air vent (floor below the bathroom) which was original to the condo. They took it and didn't replace it until it was mentioned. The replacement isn't the original. 4) They took items that didn't belong to them. Missing a Lowe's bucket. Tried to take a cart used by senior neighbors to help load/unload their car. Despite witnesses, they denied the fact they used it and took it. After confronting them, it magically reappeared. 5) They cut the AC condensation pipe and said it was against code. Then said it would cost over $7k to get it replaced. 6) Left a hole in the floor which was shared with AC closet. (Bathroom floor was connected to the closet) The list goes on.... Overall, really disappointed with the results. Now I'm dealing with cracked walls, electrical outlet that doesn't work, and bathroom fixers that are loose or broken off. Thinking one star is not deserving.

Kyle Reed

January 11, 2023

Daniel and Mario just left and once again I'm very happy I called Cecelia's. We used them previously to have a garbage disposal installed in my hundred year old home that required a new electrical circuit in addition to the plumbing and have been very happy with their work. This time we needed to have the fridge water line figured out (ended up being really simple, but I'm glad I called) and to rework the plumbing on my 1940s cast iron sink to accept a new faucet. I called yesterday afternoon and the guys were here bright and early this morning and got me taken care. Couldn't be happier with the service, quality of work, and level of professionalism. Finding folks capable of dealing with the kinds of issues you face in an old home has been a huge issue for me and I'm glad we found some. Ive had at least 7 different plumbing companies and electricians come out to address various things in the last year through my home warranty (See: hundred year old house) as I slowly work to update my home and stay in top of repairs and Cecelia's is absolutely my first call if I have the choice. Thanks again Dan/Mario. You guys are the best.

Justin Bentivegna

Ryan and the team were fantastic from start to finish. They had good communication and were professional. I would love to hire them again for any future jobs.

Sharon Utter Bergen

August 31, 2021

Cecilia Home Repairs did a great job on our Master Bath Renovation. They demoed the old tub & redid the plumbing & installed our new tiled walk in shower. They installed new bathroom fans & corrected a few electrical switches throughout the house. We are thoroughly pleased with the work done. Will definitely be using them down the road for any future remodeling & repairs to our home.