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Hats Off Heating and Air Conditioning Repair & Service

📍 609 Meadows Dr, Virginia Beach, VA 23462 📞 (757) 260-4976 🌐 Website
5.0 (366 reviews)
Open 24 hours
Heating contractor
Air conditioning contractor
Air conditioning repair service
Air conditioning system supplier
Furnace repair service
Heating equipment supplier
Hot water system supplier
HVAC contractor
Plumber

Review Summary

Hats Off Heating and Air Conditioning Repair & Service receives consistently positive reviews. Customers praise their:

  • Excellent service: Prompt, efficient, and reliable. Technicians are knowledgeable, thorough, and respectful of homes.
  • Professionalism: Courteous, communicative (e.g., providing ETAs), and honest.
  • Quality of work: Jobs are done right, with attention to detail and often completed quickly.
  • Customer satisfaction: Customers are happy with the results, including improved comfort and lower costs.
  • Responsiveness: Willingness to go above and beyond, even in difficult weather conditions.
  • Positive experiences: Easy to work with, offering flexible maintenance plans and competitive pricing.
Hats Off Heating and Air Conditioning Repair & Service thumbnail

5.0

(366 reviews)

5 ★99%
4 ★1%
3 ★0%
2 ★0%
1 ★0%

Aron Bacs

March 19, 2025

These guys are the BEST! Prompt service, job done right, clean, neat, on time, they work with you - just a great company to work with. Bo and his crew did a wonderful job removing the old Geothermal System (garage and attic), installed the new one, new ground water pump, new vents in the room over our garage (which is now a climate controlled hobby room), put in a new thermostat - the works. Was afraid our 28 year old system would go out any day, and it was getting really cold out. Glad we chose Hats Off - we have been warm all winter, and looking forward to being cool all summer... and with lower heating & cooling costs too!

Ginger Boyer

February 20, 2025

If I could give this company more than 5 stars I would do so!! Bo, the owner and his team, removed my old boiler & replaced It with this beautiful unit below. It was very, very cold the day that they did the work. Bo had told me that the installation would probably take one and a half to two days. They stayed and completed the job enough so that I had hot water and heat that evening. They returned the following day and completed the job. Bo was concerned about not replacing my old thermostat & returned the 3rd day (of our 11 inch snowfall) and installed a new thermostat and all was well. When he left there was almost 2 inches of snow on the ground!! A phone call from him later that day to make certain I was OK …need I say more? Thank you, “Hats Off”!!!

Nicci Maggard

My hvac has not been working in over 4 months. I’ve had 2 people look at it, with no resolution. I’ve been using space heaters all winter and was not prepared for the heat that will be upon us soon enough. I called on a Saturday morning and Bo came out almost immediately and had it working within an hour for an amazing price! He was courteous, thorough and honest. I can’t recommend this business enough. I will never call anyone else for my heating and cooling services ❤️

Angel P

Hi, future customers and ongoing customers! Ryan respectfully called letting us know he was in route, gave an ETA, plus arrived early! I experienced an informative time with Ryan and his great interpersonal skills! Not only was he knowledgeable but also found out the solution to my heating system fairly quickly! It was fixed swiftly and efficiently. Good, old fashioned, friendly customer service sure goes a long way. It's a rare type these days in/with businesses, so we truly appreciate it. I'm content with the service! Keep up the fantastic work!

Liz Ledger

🎩 HATS OFF were so great Ryan + 1 were scheduled to arrive within a 2 hour window and kept me informed of their arrival time and again when they were on the way. It was 30’ F and I had no heat. They got it up and running and even changed my air filters. I couldn’t be more pleased. My house is now nice and comfortable/ warm. ❤️ THANK YOU 🎩 HATS OFF

Kat Rodriguez

Hats Off Heating & Cooling is a great company and I couldn’t be more impressed with their service! They took the time to explain what was wrong with my heating system and went right to work. The technician, Troy, was very respectful of my home and made sure everything was functioning properly before they had left. I’ve already noticed a significant improvement in my homes comfort shortly after services were completed. I highly recommend Hats Off Heating & Cooling for anyone in need of heating & cooling services. You can trust them to get the job done right!

Diana Kochis

This company was a joy to work with. I was looking to set up a regular maintenance plan for both my A/C unit and my furnace. They had flexible maintenance plans and I chose the one that was right for me. It was fast, easy and affordable. The wonderful lady who helped me was both very professional and knowledgeable. I highly recommend this company!!!

Michael Bayer

Troy from Hats Off heating and cooling came to my house on time and was able to quickly and efficiently discover an answer to my issue. After 30 minutes of work the heating to my house was fixed so that both downstairs and upstairs were comfortable. I will definitely use their service again if an issue arrives and plan to tell my neighbor about the great service I received.