Jim Bertolino & Son Plumbing and Drain Service Inc.

Jim did an amazing job on our water heater! He was fast and clean. I would highly recommend Jim and his crew to come change out an old water heater with a new one and will utilize his services again in the future. Thank you Jim for your services!

I called and left a message and received a call back within 10 minutes. I found out he doesn’t work with home warranty, but he walked me through the entire process of water heater repair. He gave me all the info i needed to make sure i was well prepared for any tech sent by home warranty. Its great to know that someone is on your side and takes the time to give you free professional advice/knowledge.

Jim is a godsend--he does great quality work and it is absolutely worth it to schedule with him. He came out to fix a leak caused by an old shower drain. We trust him completely to fix our plumbing issues and he always upgrades things for the better for years to come--he's extremely thorough in his diagnosis and checks to ensure the plumbing is secure and fixed. In addition, he is an amazing advocate when handling an insurance claim--originally we were told they would not cover the full extent of the repair, but this changed after the agent talked with Jim. As a homeowner, Jim has always educated us on what the problem is, what he's doing, and explains everything thoroughly so that you are well-informed throughout the entire process! We love Jim!

I would highly recommend Jim Bertolino for any plumbing needs. I am a newer home owner and have never had to deal with plumbing issues before. Jim spent over 30 minutes on the phone with me (before he even came to my house ) to listen to my concerns, trouble shoot, and talk me through his process of finding a leak. He made me feel 100% confident that the job would be done correctly with no question if he was capable. He was communicative throughout the entire process. He diagnosed my leak and fixed it in a timely manner ( and it was on a Sunday). I can sleep well tonight knowing my pipes arent going to explode. If you have the chance to choose him vs a “well known” name, pick him. Thanks Jim!