Plumber Near Me

Sonny's Mechanical Services Inc

📍 1296 Credle Rd, Virginia Beach, VA 23454 📞 (757) 428-4400 🌐 Website
4.7 (26 reviews)
Closed ⋅ Opens 8 AM
HVAC contractor
Air conditioning repair service
Heating contractor
Plumber

Review Summary

Sonny's Mechanical Services Inc. receives mixed reviews. Positive feedback highlights:

  • Excellent service: Technicians are professional, friendly, and provide thorough explanations.
  • Quick response times: They handle emergencies promptly and work around customer schedules.
  • Quality work: Repairs are effective, and they protect property during service.
  • Reasonable pricing: Customers appreciate fair prices and cost-saving advice.
  • Reliable maintenance: They provide consistent and clean service.

Negative feedback includes:

  • Scheduling issues: Cancellations and delays have occurred.
  • Poor workmanship: Some customers experienced ineffective repairs and messy work.
  • Customer service issues: Unresponsive sales representatives and unprofessional technician behavior.
  • Overcharging: Billing discrepancies have been reported.
Sonny's Mechanical Services Inc thumbnail

4.7

(26 reviews)

5 ★92%
4 ★0%
3 ★0%
2 ★4%
1 ★4%

Robert Calandra

I may have reviewed Sonny’s in the past but they rate highly with recent activities so adding to my review! Thomas came out for our twice a year and took care of a noise problem in our upper hvac unit. Gone! Then we had an issue with our lower outside unit recently and he came quickly and knocked that one out too. Thank you Thomas, and thank you Sonny’s…oh and Courtney always keeps us on track for schedule, etc. 🙂

Steven Long

I called Sonny's in a total jam. I had a water heater in an atic leak and ruined a ton of wall and flooring. I had been without hot water for 2 days. My original plumber choice flaked on me and I started dialing. I ran across Sonny and they literally made some time for the same day and handled the job with care and precision. We have a marble bathroom that he expertly protected. Totally professional, clean and honest! Rare find. Great job and thank you for the rescue!!!

Shane Hazelwood

They canceled on us twice before they made it out to our house . The salesman was amazing at first . They did a terrible job and we saw no improvement in cooling our upstairs. They left trash in our attic and blocked our attic access door. The kid technician had a tantrum on my wife when she asked him a question . Then our bill came and they over charged us . The salesman hasn't returned our calls . Would not recommend .

Danielle Orleans

We can't say enough great things about Sonny's! Jason fixed our water heater super quick and explained everything very thoroughly to us. He was extremely professional and friendly. You can tell he takes great pride in his work and truly cares about your comfort!

Ali Wolf975

These guys are great! My heater went out and I had another company come out to give me a quote, and I had Sonnys come out to make sure it was what I was quoted for from the other company and they were able to save me about $300! I am so glad I found them! Definatly using them again! They also worked with me to find a good time to come out. They were able to work me in at the very end of the day. (At 2:30)

Bruce G.

I had been having a very difficult time with HVAC contractors making "band aid" repairs every year or so to the HVAC system in my home. I answered a small ad that Sonny's had placed in the Virginian Pilot classifieds and ultimately purchased a brand new heat pump and air handler from them in 2012. My entire system has worked perfectly from day 1 and kept me warm through the brutal winter of 2015. I have no complaints; Sonny's was (and still is) honest, fair, and their prices are reasonable. I have Sonny's maintain my system and their servicemen are timely, courteous, and clean.

Karin Fleischman

Cannot speak more highly of Sonny's Mechanical!!! We have been using them for over 3 years. We have nothing but high praise for their work, professionalism and the cleanliness and care of the crews. Our service calls have been both emergencies and maintenance on our Heat Pumps and 35 year old ductwork. Their fees are very reasonable and they stand behind their work 100%!

Donatella Burnett

I have used Sonny's for our back flow inspection for the past two years. Just the other day I contacted them for a leak in at one of our rental properties. I told the lady/dispatcher that I needed someone ASAP. She kind of laughed but then the next day I got a call from Dave and he had it fixed within 30 minutes. HIGHLY recommend them!!