Bud's Plumbing, Heating, Air Conditioning

Called a number of plumbers to have a clog removed - Bud's had a plumber available first, so they got the job. Left work early to meet an inexperienced plumber getting trained via phone by "the Boss". Heard more about why they couldn't do something than what they could do. In reality, the need was a long snake fed from the roof, and they didn't want to go on the roof. Nor did they have the camera with them to find the cleanout...pretty basic tools and equipment for a pipe clog. Our bath is pretty small, and removal of the water closet was discussed, but I had already done it the day before with a 20' snake with no success. The plumber was not prepared to protect the space and again had to talk to "the Boss". In the end, what I got was additional raw sewage in my shower from running water to back it up and prove it was still clogged (it had leaked down some overnight), a muddy handprint on the shower wall, and holes dug up and left behind in the flower bed. When I asked the plumber to have "the Boss" call me directly, he offered plenty of reasons why this couldn't happen. This is NOT the company to call if you're expecting service with solutions. Call them if you have the solution they can service. See the pics, they say it all. I will have their competition solve these excuses tomorrow and suffer another 24 hours with no shower or toilet. Wasted 3 hours away from work for no benefit at all. At least they knew enough to waive the trip charge for a company that accomplished nothing and left behind plenty of mess to be cleaned up by me.

Eric Herman was very professional and knowledgeable about my problem. His personality along with his professional attitude made the experience painless and enjoyable. It is very refreshing to see a technician that loves what they do and so courteous. I would recommend Bud's Plumbing and Heating and Cooling to anyone needing repairs. I would highly recommend you ask for Eric as your technician. You won't be disappointed. Thank you.

Our furnace died the night before the last snow storm. I contacted Bud’s that evening and Stephanie kindly set us up with an appointment for an estimate. She was friendly and informative. Chris Johnson came out and gave us an estimate for a new furnace. I was working at the time so I gave Chris a call the next day. We talked for nearly 30 minutes as Chris patiently answered all of my questions and discussed the needs of our home. I can’t say enough positive things about Chris and ultimately it was our trust in him that sealed our decision. The installation team (Jonathan and Michael) was awesome as well. They were clean, kind, courteous and knowledgeable. The installation looks great and the new furnace runs beautifully. I highly recommend Bud’s if you are looking for a friendly, knowledgeable team focused on quality installations. Thank you Bud’s!

Spending $30K on anything is tough—especially when it’s an unexpectedly complex HVAC replacement. I reached out to several companies, and while the bids were all in the same range, what set Bud’s apart was their exceptional communication and professionalism. Patrick walked me through multiple options, making sure I understood every detail of the project and why certain choices made sense. Stephanie ensured that their most experienced team handled the install, guaranteeing quality work and oversight. Stephanie the central coordinator was the pinnacle of professionalism, I want to thank her for her empathy and positive attitude in every single interaction. Also a huge thanks to Patrick for taking so much time to make me thoroughly comfortable with our system selection, I know your time is valuable I appreciate all you spend on talking it over with me. From start to finish, Bud’s delivered top-notch communication, professionalism, and—most importantly—trust. It’s never easy to be a happy customer when costs doubled your planned budget, but the way this team handled everything made all the difference. I may not have planned for this expense, but I have zero regrets choosing Bud’s.

Matt and John are excellent electricians! Helpful, knowledgeable, efficient and taught us information about lighting options to help maximize and improve the lighting in our new home. Made recommendations regarding services that will be helpful to us in the future. Highly recommend these guys- their “customer satisfaction skills” are great!!

We had to turn water off at our home due to issue at kitchen faucet. Bud's was able to get out the next day, replace the faucet, and get us back in action quickly. The technician's that came to the house were friendly, professional, and accomodating. We were very pleased!

We highly recommend Bud's Plumbing. Every step was handled smoothly. We had no trouble with contacting, confirming, and our appointment. Everyone is friendly and professional. Parish Coleman, technician, was highly professional, skilled, and personable. He called to let us know his arrival time. He was on time. He put covers over his boots. He listened attentively to our explanations of drain issues. He gave us the cost before he started. He answered all our questions and gave us tips for our drains. He went about his job expertly, quietly, and quickly. He finished with a demonstration that all drains were now running smoothly. He asked us if we were satisfied. We really appreciated his service. We were comfortable with him in our home. We will not hesitate to call Bud's Plumbing again when needed.

I was "wowed" earlier, and that doesn't happen easily. Nathan came today to fix our toilet. He immediately told me his name upon arriving, and came with booties as I requested. Nathan is efficient, friendly, knowledgeable and professional. He explained everything that needed to be fixed. I am so pleased that I chose Bud's to get the job done, and that Nathan was the service technician who did the work. I highly recommend Bud's, for your plumbing needs.