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Drain Wizard Plumbing and Drain Cleaning

πŸ“ 127 Production Dr, Yorktown, VA 23693 πŸ“ž (757) 603-0011 🌐 Website
4.3 (109 reviews)
Open 24 hours
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Review Summary

Drain Wizard Plumbing receives consistently positive reviews. Key strengths include:

  • Fast Response: Often arriving quickly, even in emergencies (e.g., within 20 minutes).
  • Excellent Customer Service: Friendly, accommodating, professional staff, including office staff, estimators, and technicians. Technicians explain issues clearly.
  • Quality Work: Efficient, thorough, and effective repairs.
  • Cleanliness: Technicians are neat and clean up after themselves.
  • Reasonable Pricing: Prices are considered fair.
  • Positive Experiences: Highly recommended and repeat business is likely.
Drain Wizard Plumbing and Drain Cleaning thumbnail

4.3

(109 reviews)

5 β˜…82%
4 β˜…2%
3 β˜…0%
2 β˜…2%
1 β˜…15%

Ashleigh Wood

Drain Wizard came to our rescue when we really needed it (Got to us in less than 20 minutes). So friendly, accommodating, & did a fantastic job. We are so thankful for the services they provided us today! If you ever need services, they are definitely the ones to call, you will not be disappointed!

Manovich Fortune

Nobody expects to wake up christmas eve morning with a sewage backup issue. Let me praise this company for their swift response, reasonable price and pleasant staff. Rob provided excellent customer service and worked efficiently. Had my home back up and running smoothly. Highly recommend and will definitely use again.

Meg Glenn-Albiez

I would give a 10 star review if that were possible!! The estimator, office staff and the guys that did the work were all wonderful to work with. Neat, answered questions, told me what was happening, and cleaned up after they were done. I cannot say enough good things about the company. I highly recommend them.

Luv2Bead1231

It's always nerve wracking trying to find someone to do home repairs. Drain Wizard was recommended to me and I couldn't be happier with the service they performed. The office was great on texting me when the plumbers were arriving. When they arrived, they were very polite and professional, kept me informed when they found an issue regarding a broken flange. Best part was that they cleaned up 100% of the mess. I will be using Drain Wizard for all my plumbing needs going forward.

Judy Clark

I called drain wizard for my 92 year old neighbor that was having problems under her house with a leak in one of her bathroom pipes. My husband went over to be there when Rob arrived to check out the problem. They ended up getting the materials they needed and fixed the problem right away. My husband said that Rob was wonderful, he explained everything and the price was reasonable. I want to thank Rob, his associate and Drain Wizard for helping my neighbor and doing such a great job.

Courtney Zollicoffer

Fortunately got re-scheduled with these guys through my plumbing warranty after waiting almost a week for service from another company that canceled my appointment. Felt confident as soon as they arrived that they’d be able to resolve my multi-leak problems. Coached me through the identified problem and solution. Great professionalism and customer service!

Alisha Ford

I had a great experience with Drain Wizard. The office staff is friendly and provided great customer service. The plumbers they sent were professional and friendly as well. They were diligent in finding the leak and made sure the work was completed properly. Furthermore, they were very neat and respectful of my home, ensuring everything was cleaned up before leaving each day. The carpenter that replaced my flooring was amazing as well. I would definitely recommend them for your plumbing needs.

Nelson

I am very happy with your service technicians. Rob and James ,they were not only professional but very friendly and took the time to explain to me in layman's term what the problem was which has never happened before with other companies. Rest assured that for all my future plumbing needs I will definitely be using your company. Again, Kudos to Rob and James!!