Benjamin Franklin Plumbing of Bellevue

Tony the plumber and manager Tina made replacing my 50-gal water heater so easy. Tina scheduled me fast, kept me updated via text, and answered every question without pushing extras. Tony arrived exactly on time (that $5-per-minute guarantee is no joke!) and worked like a pro—explained everything clearly, laid down drop cloths, and even fixed a sneaky leak he spotted in my old setup for free. No pressure tactics, no hidden fees…just pure quality and value. Tina checked in afterward to make sure I loved everything. 10/10 recommend if you want plumbing done right with zero stress!

I had an outstanding experience with Benjamin Franklin Plumbing of Bellevue! From start to finish, their team was incredibly professional and knowledgeable. They quickly diagnosed the issue, explained everything clearly, and provided top-notch service. A special shoutout to Tina, who was an absolute pleasure to work with—friendly, efficient, and truly went above and beyond to ensure a smooth experience. Highly recommend them for any plumbing needs!

We would like to thank Benjamin Franklin for their outstanding communication, teamwork, and positive attitude over problem solving. The management is exceptional and goes above and beyond to assist customers answering potential customers leads and follows up to phone calls 24/7 and plumbers with skilled technical expertise. I recommend them for all plumbing needs. Way to go Tina And Tony!

Excellent customer service, salesmanship, and most importantly the workmanship was spot on! Clean, friendly, and down to earth. Didn’t feel like computerized over trained overbearing marketing ploys or feeding automated intelligence by requesting to be recorded, like other competitors. The plumbing install was perfect and the price was reasonable or I would have done it myself. I would highly recommend Benjamin Franklin Plumbing company of Bellevue especially the technician “Kyle” who made us feel comfortable, satisfied, and pleased with our product decision and installation.

Anthony, Tina and Tiffany have been awesome is helping me fix a leaky valve and also installing my new washer and dryer. They were punctual, professional, personable, and also very thoughtful. I would definitely recommend this dream team to anyone looking for trustworthy helpers.

Duane and Tina were wonderful coming over to check on a leak under our sink. They were so patient as they troubleshooted different ideas to find the problem. Just so happened we also needed a new garbage disposal, which they were able to take care of while they were here. Tina and Tiffany have always been quick to respond when I have reached out, which I also appreciate! I’ll go back to them with future plumbing needs.

Anthony and Tina came out to fix the mess that i created after trying to fix my toilet valve. They were able to got everything done neatly in a few hours at a reasonable price. Tiffany also very quick in scheduling and responding to my inquiries. Totally recommend

In an emergency (3 days no water), Kyle responded to my mother's call swiftly and not only was able to provide solid advice which ended up with the water back on, but identified the issue and gave my low income mom a heads up that their company could work with her city's grant program to help her get her plumbing up to snuff. Excellent customer service, professional and knowledgeable. Thank you!