Rudy's Plumbing Inc.
Review Summary
- Mixed Reputation: Some customers report unfinished work, unresponsive communication, and unprofessional practices.
- Positive Experiences: Many customers praise the company for prompt service, quick appointments, reasonable prices, professional and friendly staff (Ryan and Curtis are specifically mentioned), accurate diagnoses, efficient work, and overall satisfaction.
- Specific Praises: Some customers highlight the company's ability to handle urgent situations, provide clear explanations, and offer fair pricing.
- Areas for Improvement: Some customers mention difficulty in getting a hold of the company, despite the quality of work.
Reviews
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(24 reviews)
Eugene Monnier
September 15, 2023
Rudy's plumbing was paid in full to install 3 hose bibs. Work was left unfinished. Numerous calls and texts with no response from them. Only time I got ahold of them was when I used a different number. Said they would come out to finish up on a few days. Never showed and stopped answering to calls from the other number as well. Just further goes to show the kind of underhanded practices they employ.
Ann Lokey
Ryan and Ricky did everything possible to accommodate an urgent need to solve a problem before the pending delivery of a new appliance. I really appreciated that. I also showed them other plumbing needs I had , and was impressed by their ability to explain to me what the problem likely was and how they would solve it. I have confidence in them and their abilities and have scheduled another call for tomorrow to complete this work. Ryan said that the $65 fallout charge would cover the next call, so I did not have to pay that again. I recommend them without reservation.
KL Rich
I had a plumbing emergency and had been pulled around 50 directions by a different company that then would not assist me. I called Rudy's, got through immediately, and got a next day appointment without any trouble. I got a reasonable price quote (clearly dependent on what was found on arrival), but an actual quote! (Not a oh, no, can't possibly give you any idea like I received elsewhere.) I got a call back in reasonable time for anything (no matter how crazy) I called about. I cannot say enough good things about this company.
Daniel Thurman
Called them after my original plumber fell through. They were able to come out same-day for a ~3 hr job and charged 1/3rd less than the other plumbers I had tried to use. Quick, professional straight-shooters, will call them first the next time I have a plumbing issue!
Marianne Face
Had new hot water tank installed plus put in new ball valve. Arrived on time & was pleased w the work. Month ago it was installed & no complaints. Would call them again.
T B
I have used Rudy's for years. Not only as a subcontractor but also on my own home. For everything from rough in to finish. They get the job done right the first time, prices are very fair and their people are friendly. Can't say enough good stuff about them. The only negative is they can be a little hard to nail down but they are worth it. So if they don't return your call the first time give them a couple chances, it's worth your time.
Saty Bahadur
After a bad experience last time with a different plumbing company, Pinky Plumbing, looking at you: This was a breath of fresh air. Super professional folks - Ryan and Curtis were amazing, they diagnosed the problem, ordered the parts, scheduled it really quickly and had it replaced. Would not hesitate to ever use them if any plumbing needs came along in the future. Highly recommend.
Ulrike Rylance
Excellent company! Plumbing appointment was confirmed with a text message and plumbers arrived promptly on time. They diagnosed and solved the problem within twenty minutes of arrrival and also took care of another problem for free while they were there. I was very impressed and would definitely recommend and use again.