Rooter-Pal Plumbing, LLC
Review Summary
- Excellent service: Customers consistently praise Rooter-Pal for their professionalism, honesty, and responsiveness.
- Prompt and efficient: They are quick to respond, arrive on time, and complete work efficiently.
- Quality workmanship: Customers are satisfied with the quality of work, including installations, repairs, and clean-up.
- Knowledgeable and helpful: Frank and his team offer helpful suggestions, explain issues clearly, and provide valuable advice.
- Reasonable pricing: While not always the cheapest, they offer fair pricing and value for the services provided.
- Positive customer experience: Customers appreciate their friendly demeanor, clear communication, and willingness to accommodate schedules.
- Warranty: They offer a one-year warranty on their work.

Reviews
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(130 reviews)
seattledrumguy
October 24, 2024
1/25/2025 Update! My 2 year old Rheem water heater gas valve decided to croak on a Friday morning. It was going to take 2 weeks to ship me a new one and no local companies had one. Frank and Luca were awesome at advising me on the warranty process and ran down to pick up the replacement WH and got it installed before dinner! Once again excellent customer service, professionalism, honesty and follow through. Thank you RooterPal! My wife/life is happy again! ——————- Luca and Frank were prompt and showed up on time. They aren’t the cheapest but weren’t the most expensive either. I had them install a utility sink in the garage and had them add a spigot to the outside of the garage. They did great work, great clean up and accommodated my schedule. Plus they offer a 1 year warranty on their work. Thanks guys!
Kara Thrift
November 13, 2024
Luca was incredible! Super nice, informative and did above and beyond to get the job done. Frank and his team at Rooter-Pal came highly recommended and I can see why. Will be my go-to plumber from here on out!
Takashi Matsuo (松尾貴史)
Frank is a great guy. He has 21 years of experience and knowledge. He's quick to respond via text message, agile, and flexible. He is honest and willing to offer discount when he has done the job quicker than his original estimate.
Kent Lundgren
Rooter-Pal fixed my kitchen sink leak and installed a new faucet quickly, courteously and professionally. Not only that, it noticed and fixed another leak near my hot water heater that I would have never noticed myself. It made helpful suggestions too, all of which I took, and even tightened my rattling garbage disposal. I got a lot of value from Rooter-Pal and will definitely reach out to it again if the need arises.
Joyce
We had great experiences with Frank and his team! They did a great job helping us replace old house waterline, and helping us with dash washer leakage issue. I had many quotes from other plumbing companies that ask me to do work not really needed. Frank and the team is always honest and patiently explain to me why something is needed and some not. Highly recommended!!
Marty Piecyk
They are incredible! I had a copper pipe pinhole leak damaging my walls, leaky shower drain, and leaky shower hot cold valve area. I scheduled service online after the remediation company opened up the walls for drying for 10 minutes later, a normally ridiculous request. In about 10 minutes, Frank called me to confirm and said he was on his way! I was afraid a lot of removal of floors and shower would have to happen. But, Frank cut through the wood from the bottom to make things accessible and fixed all three problems with minimal impact in only 2 hours from 3:30pm to 5:30pm. Wow! Frank has saved the day and made us all much more relieved.
Brent Anderson
Frank & Lucca are great. I've had one big job done by them and one smaller. Super friendly. Super prompt. They always explain everything clearly. Very reasonable on pricing.
Joe Burkhart
We had storm drains from gutters and downspouts that were clogged. Another company had failed to clear them. Frank and Luca came within 30 minutes of when I called them, found and cleared the blockage and made a repair to the drainage pipe. They were efficient, polite and cleaned up all the work sites. Highly recommend.