Done Right Plumbing

Wow! Done Right is amazing! Can’t believe I’m bragging about a service company but they did an outstanding job. No one ever likes to see a major leak in your waterline. Scheduling was easy. Malachi came out and assessed the situation. They gave me more than one option, but in the end, I opted to replace the waterline from the street to the house. In the end, I’m glad I did as when we were digging things up they found another smaller leak closer to the meter. Very professional, communicated well and reasonable price. Malachi was very friendly and super nice. This company is small enough not to be corporately owned yet large enough to be professional. I highly recommend them.

We hired Done Right Plumbing to replace our outdoor waterline (around 190 ft) using the trenchless approach. Our project is definitely a challenging one but is handled very well by them. First is always about the pricing. They don’t charge any service fee to come to the house, evaluate the case and generate a quote. And we can tell that they have plenty of professional experiences by the quote they generated. Their pricing is very nice and cheaper than a few contractors we tried. Second, communication with them was very smooth and clear. We were informed about every steps they planed to take. Everyone we talked to from this contractor(Malachi, Wendy from the office, etc) is kind and patient. Third, our property was restored very well after the work is done. They took care of all the trash as well as the dirt. Lastly, it is probably too early to tell the quality of the waterline since it was just placed. But they offer us a 15 year warranty, which indicates their confidence in their work. In all, we are happy with their work. I am not a person who always leave comments on social media but they deserve one.

Done right plumbing is fantastic!!! They did an amazing job at a price I could afford. The owner phoned me right away to make sure everything was OK when he learned I had a leak. Then we set a time for a free estimate. Yes you read that correctly the owner Steve checked on me and my situation to make sure we were OK before being paid a dime or even having a contract to be paid. Then after the free estimate they were able to start and complete the work the same day. They were super kind and polite and very efficient. They were done so fast, digging all the way underground locating the issue and fixing it. Cleaning up everything afterwards. My leak is 100% gone!!!

We've used Done Right Plumbing several times over recent years to deal with a variety of plumbing issues at our home and at our rental property. We've found them to be excellent. Very responsive, timely, pleasant to deal with, and doing very good work at decent value.

Called Done Right Plumbing That I had a leek under my house and they sent Ashton and his apprentice out the next morning. We have Ashton for work before, he does a great job and is friendly, and very curteous,listen to your concerns and gets the job done! Thank you Ashton and his apprentice for doing a great job! I recommend this company they do a great job sending out someone ASAP!I used them three times now and never been disappointed! Thank you Joanne M

Ben and his partner came to my house after I called them about replacing the waterline from the meter to the house. We discussed the project and agreed that they could do it. Next was the discussion of price. I thoroughly appreciated their no nonsense approach to pricing. We discussed my expectations and they were able to do the job for a very fair price. As with all the trades, timing is the next big issue. How long will it take before they can do the job? They came out the very next day! They even got the “call before you dig” people to come out the same day we agreed to the work! I had a swarm of guys at my house this morning and they got to work. This wasn’t an easy job either. They had to dig horizontally from almost the street and come in under the driveway and my house without damaging anything. They got the job done in a day and cleaned up so well you wouldn’t know that some major work had been done. I would use them again in a minute and will for any future plumbing needs that arise.

It was very easy to schedule an appointment, the associate was on time (actually early!) and they were able to quickly resolve my issue. Throughout, everyone was very professional and also helped explain future maintenance. Very impressed -- would definitely work with Done Right Plumbing again!

These guys are great, especially in comparison to their competition. We had a flooded crawl space. The first people we called came out, gave us an estimate the next day, wanted full payment up front and ghosted us when we questioned them on it. The second outfit wanted $100 just to come out, that's a non-starter. The third guy showed up on my doorstep a half hour after I initiated contact, promised me an estimate the next day but didn't get back to me for a week. (By which time Done Right had already finished) Done Right came out the same day with no charge for doing so. They gave me an estimate and started to work immediately. They cleared & inspected my drain line and installed a "clean-out" (access port to make it easier to clean next time.) They did a great job, cleaned up after themselves and did their best to put our stepping stones back. They charged less than the either of the estimates I received from others.