Paris Plumbing Inc.

Normally I'm satisfied with the type of service I receive from contractors and repair companies, but this one really takes the cake. The cold water line behind the refrigerator started leaking. A refrigerator repair person came out and told me that this was something he wasn't qualified to deal with since it was a plumbing problem. I contacted Paris Plumbing and they sent out a repair person who saw that the valve's bolt was loose. He tightened it with a channel lock pliers. It took abourt 7 minutes. $285. And, he told me that he wasn't actually charging me for any service, that was just the fee to come out and take a look. No one at Paris Plumbing ever told me what their basic charge was, by the way. Of course I'm kicking myself for not having dealt with it myself. Never the less, to charge that much money just to take a look at the problem takes a certain amount of nerve. Don't use these people. They really don't deserve the business.

They took care of so many issues I had at my coffee shop. I highly recommend them for commercial plumbing.

We have used Paris Plumbing for years and we won't use anyone else! Everyone at the company is friendly, knowledgeable, honest, and professional. They perform their work quickly, cleanly, and with excellent quality. They also take the time to explain things - I learn something new every time! They are straight shooters and don't try to sell you a product or service you don't need. We trust them 100% and recommend them to our friends and family and anyone else who needs a great plumber!

I know many folks have given Paris Plumbing pretty good reviews, but I suspect many have not had to deal with follow-up issues where the quality of the original work was not very good. A few important things you should know about these guys. First off, they charge a minimum flat fee per visit of $200 (which is essentially their hourly rate). So even if you need them to unclog a toilet which would probably take them 5 minutes, it’s going to cost you $200 minimum (as of 2022). Here’s the other problem with Paris - they don’t stand behind their work. Essentially, you have only 30 days. If something they worked on fails. After 30 days, you’re screwed and will have to pay them at least another $200. Now to our work. Paris came out last year to fix a few issues with our shower controller. First, the handle was extremely difficult to shutoff without water dripping. Second, the temperature value failed so hot water was no longer consistent. They sent Tim (a family member) out to do the work. Tim was able to fix the issue of handle turning off water, however, he needed to order a new part for the temperature controller. This first visit lasted about 30-45min and invoiced roughly $200. Once the new part came in, Tim came back to install it, which took less than 10 minutes. Ding - another $200 invoice. We probably should not have been billed the full amount for a minor follow up. After about 6 months, the handle became difficult to shutoff again. I contacted Tim about fixing this issue as it obviously was not done adequately the first time. Tim indicated that he hurt himself and was not working at the moment, but would get back when he was better. Well, he never got back to me. I had to contact Paris again this summer and they indicated Tim no longer worked there but would send someone else out. This person Gene came out and cleaned out the part and applied some lubrication (another quick visit). Then they charged me a 3rd time for working on my shower controller. They said they only guarantee their work for 30 days. So I’m out over $600 for easy plumbing work that probably a handyman would have charged less than $100. Do NOT use Paris Plumbing unless you like to get ripped off from a company that does not stand behind their work.

The new management is fantastic! The team is safe, clean and very skilled. As a builder, I can’t ask for much more.

Paris Plumbing completely takes the stress out of plumbing related issues. The crew is so incredibly friendly, fast, and does quality work! When we had an issue with our hot water heater, I got called Paris Plumbing and got ahold of someone RIGHT AWAY! They scheduled someone to come out and take a look a day later, and before we knew it, we had a new hot water heater! Our lives barely skipped a beat because of their quick work! The crew was super fast, friendly, and informative! Honestly can't say enough positive things about my experience with them. HIGHLY recommended if you want to take the stress out of plumbing issues!

Another great experience with Paris Plumping! Chris came today and was on time, fast, and really pleasant. He fixed a broken shower drain, dripping spigot and helped us make a plan to add a new spigot. He was friendly, got the job done, and gave great advice.

Fast, friendly and professional! Old bathtub faucet was leaking. They got the part and fixed in record time. Excellent firm highly recommended.