Paris Plumbing Inc.
Review Summary
- Mixed Reviews: Some customers report positive experiences with speed, friendliness, and quality work, particularly for commercial and routine jobs.
- High Costs: Several reviews criticize high minimum fees, potentially inflated charges for simple tasks, and lack of warranty beyond 30 days.
- Poor Follow-Up: Some customers experienced issues with the quality of work and difficulty getting repairs under warranty.
- Inconsistent Service: Experiences vary, with some customers praising the company and others feeling overcharged and unsupported.
- Recent Improvements: One review mentions positive changes under new management.
Reviews
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(52 reviews)
Michael Cowan
Normally I'm satisfied with the type of service I receive from contractors and repair companies, but this one really takes the cake. The cold water line behind the refrigerator started leaking. A refrigerator repair person came out and told me that this was something he wasn't qualified to deal with since it was a plumbing problem. I contacted Paris Plumbing and they sent out a repair person who saw that the valve's bolt was loose. He tightened it with a channel lock pliers. It took abourt 7 minutes. $285. And, he told me that he wasn't actually charging me for any service, that was just the fee to come out and take a look. No one at Paris Plumbing ever told me what their basic charge was, by the way. Of course I'm kicking myself for not having dealt with it myself. Never the less, to charge that much money just to take a look at the problem takes a certain amount of nerve. Don't use these people. They really don't deserve the business.
Daniel Pérez
They took care of so many issues I had at my coffee shop. I highly recommend them for commercial plumbing.
Kate LaPoint
We have used Paris Plumbing for years and we won't use anyone else! Everyone at the company is friendly, knowledgeable, honest, and professional. They perform their work quickly, cleanly, and with excellent quality. They also take the time to explain things - I learn something new every time! They are straight shooters and don't try to sell you a product or service you don't need. We trust them 100% and recommend them to our friends and family and anyone else who needs a great plumber!