South West Plumbing, Heating, Air, & Electric
Review Summary
South West Plumbing receives consistently positive reviews. Customers praise their:
- Professionalism and helpfulness: Technicians are described as friendly, knowledgeable, and thorough.
- Timeliness and efficiency: Services are provided quickly, with some technicians arriving promptly and completing work in a timely manner.
- Quality of work: Customers are satisfied with the installations, repairs, and explanations provided.
- Cleanliness and respect: Technicians are noted for taking care of the house and leaving the work area clean.
- Transparency and communication: Technicians explain the work being done, provide options, and answer questions.
- Specific positive mentions: Max was helpful and didn't charge for a toilet unclogging. James was thorough with diagnostics. Tyler H. Roberts, Andre Kemp, Michael Madison, Chris Ball, Janet Aurrello, and Josh Gibson were praised for sewer line repair. Gerardo Ramos was praised for water heater inspections and other services. Abel and Daniel were commended for water heater replacement.
Reviews
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(4752 reviews)
L. L.
Fast. Helpful. Professional. Max was amazingly helpful. He arrived within 30-45 minutes of me calling for a clogged toilet. He quickly fixed my toilet and didn’t charge me for the visit. He also taught me how to unclog my toilet the next time it happens. The world needs more kind people like Max. He sincerely wanted to help and not try to con me out of money. Thank you for your help, Max.
Sheena Fanuncial
Worked with Patrick and his crew (couldn’t remember their names). They were really nice and helpful and walked us through everything. They were able to install the new furnace in a timely manner. They took really good care of the house and were respectful when bringing in their tools and equipment. They did an awesome job and I definitely would recommend them for another job.
Laura Svarcs
Had a backed up dishwasher and made an appointment with South West Plumbing. James Cash came to my house in Kenmore. He tested, pumped out and cleaned up the dishwasher. While ultimately it ended up that the dishwasher needs replacement, James did everything I asked for and was thorough in running through multiple diagnostics and options. I appreciated how timely, and complete the whole service was. I would highly recommend. Thank you James!
Chris Nieves
October 23, 2024
Well where do I start , I had a main sewer line under my slab foundation break so , I had to call the BIG Dogs in SOUTHWEST PLUMBING to see exactly what broke underneath my house. They came out cameraed the sewer line under my house and found the problem and I asked about how long it would take to fix 2 days . So they came out fixed the problem . Very Very happy with the job that was done. The team was very professional and knowledgeable. SO A BIG THANKS TO TYLER H. ROBERTS ANDRE KEMP MICHAEL MADISON no relation to BILLY MADISON 😆 Chris Ball Janet Aurrello Josh Gibson Thank You so much for the help with this problem. My plumbers that will be the ONE I CALL ! THANKS AGAIN CHRISTOPHER AND NANCY NIEVES Also Tucker thanks the guys for putting up with him
Lynda Flood
Gerardo Ramos was at my house on March 21 for a water heater inspection. He was friendly, professional, and did an excellent job of explaining what he would be doing. Once he was through, he again explained what he saw and how I was good to go. He did find three dead mice in my crawl space and disposed of those for me. He said he saw evidence there are probably more and recommended I have a fumigator come out. He also found my sewer cap was off and put it back on for me. I was very impressed by Gerardo.
Ken Burgess