Emerald City Sewer

Wayne and his team, especially Shawn are great. I had to replace my whole sewer pipe that was really old. First, they came out same day to clear the clog and backup. Then did a great job replacing the pipe including pouring new concrete on my driveway. Everything looks great. They did a great job explaining everything to me and my options in a clear and non condescending way. Wayne kept in great communication regarding the timetable for the work. He also gave me a discount when they had to delay a few days due to employee illness. The cost was fair considering all the work that has to be done. I would hire them again for sure.

We had Wayne and Emerald City sewer line our shared sewer line which was starting to deteriorate. Initially, Wayne worked with me and the neighbor, helping us understand the problems with a sewer scope for free and then gave us a good bid for the work. End result: installation went well and everyone is happy. Highly recommended!

It's never pleasant finding out you need a sewer line repaired but Wayne and Emerald City Sewer made it a relatively painless process. It wasn't cheap, but the price was definitely fair for how much work was involved, and the job was completely quickly and as promised. Thanks to the whole Emerald City crew.

Sewer was in bad shape due to root intrusion and age. I got a few quotes and boy am I glad I did. In addition to coming in cheaper, Wayne told me about an option other companies hadn't mentioned: pipe bursting. In the end this is the option I went with since it seemed superior to a liner in my case given the shape my existing line was in. His crew were professional and got the job done with minimal downtime. They respected my place and left things looking great. They even coiled the hose they used before they left! Great service!

Wayne and his team are absolute professionals. Wayne cares to explain what’s going on in a way that makes sense, and discussed various options so the solution would align with our needs and wants. When it comes to a company that works with their customers ECS is a great example. Quick to act and respond and did a great job being there when we needed him.

We had a 6 month saga of trying to find the right Plumber to do a side sewer replacement as well as some other plumbing work in our house. Wayne and his team were not only responsive but we're true professionals. We had 8 other plumbers come by telling us a thousand different things. Wayne was honest, easy to work with and very helpful. If you are doing anything plumbing related look no farther.

Wayne and his crew came recommended by a local sewer inspector and I'm SOOOO glad! I needed to replace 30 feet of sewer line because of massive root intrusion. Wayne priced my job competitively and got back to me right away with a bid. Once I decided to go with him and his team he was very good at communicating progress and timelines. His team on the job site was very professional. When I come to the time when I need to have the rest of the line worked on, I will look no further than Emerald City Sewer!

We’ve had Emerald City out a few times and every time they make the process so smooth. They are always on time, easy to reach out to with questions and always willing to go above and beyond with help. I’ve also recommended them to other friends and family and they are always grateful I passed over such a good contact. They will continue to be our go to whenever we have sewer issues or need updates.