Plumber Near Me

Air Control Heating and Electric, Inc

📍 202 N Crestline St Suite #2, Spokane, WA 99202 📞 (509) 443-4434 🌐 Website
3.4 (17 reviews)
Open 24 hours
Air conditioning contractor
Air conditioning repair service
Air conditioning system supplier
Electrician
Furnace repair service
Heating contractor
HVAC contractor
Plumber

Review Summary

  • Positive: Excellent service, professional and polite crews, clean work, reasonable quotes, comprehensive warranties, improved home comfort, knowledgeable technicians.
  • Negative: Potential for overcharging on parts, questionable business practices (lack of transparency, refusal to provide receipts), poor customer service (yelling, lack of accountability), unreliable work (furnace failure despite prior repairs, failure to stand behind work).
Air Control Heating and Electric, Inc thumbnail

3.4

(17 reviews)

5 ★59%
4 ★0%
3 ★0%
2 ★0%
1 ★41%

Tone Parsons

Our AC died in the beginning of July, and after getting a few quotes, we chose Air Control to do the job because the quote was reasonable and they took the time to ask questions about our system that no one else did (how many vents we had, were there issues with airflow in any of the rooms, etc.). The warranty is also amazing! (12 years for parts AND labor on our system) They were able to get us on the schedule quickly after we accepted their quote and they were able to rip the old system (compressor, summit, and furnace) out and the new one rather quickly. The crew was polite and professional, they took the time to show me how to use the new system, and they left things very clean when done. I'd 100% recommend them! On a completely related side note, our house has never been this cool in the 23 years we've lived here. Every room is now the same temperature! We're so glad that we went with the Daikin Fit system... it's awesome!

Wayne Hannas

Serviceman said we needed a totally new furnace. The problem was actually a faulty high temperature cutoff sensor ($135). Charged nearly $300 to install the $135 part, assuming because it took 2 trips. Luckily my brother is an HVAC tech and told me to have them check for this. Talk about egg on the face. Can't believe they didn't at least comp me the extra trip charge. Brother, with 35 years of experience says NEW furnace/ AC is rarely needed. Get a 2nd opinion when that's what anyone tells you.

jedimasterham2

The company engages in unlawful business practices. I would suggest avoiding them until the company becomes transparent with their charges. The employee worked on our heater. He said he needed to go buy a part, left for 1.5 hours (he could have been napping for all we know), and would not provide a receipt or store. He then says the part was $425 (it's a $30-50 gas valve). We complained about this deceitful behavior, and the co-owner (Harry) decided to yell at me on the phone. He states we don't have a right to view the receipt for the part that we're supposed to pay for, and that we should just be happy we have heat. We're happy we have heat, but not happy about the company's unlawful business practices, nor the co-owner's behavior and lack of customer service ability. Bad company..

Joy

The crew at Air Control Heating and Electric were professional, clean and efficient. They installed the equipment as promised, at the estimated price. The equipment is great. The service they provide stands apart from other companies I have used in the past. If you want a good estimate, great quality products, and awesome service, give them a call.

Debbie Nix-Carlson

We had Randy come work on our air conditioning, which wasn't functioning. Not only did he fix the problem, he gave us a very detailed and helpful explanation as to why we were having a problem and what we could do to avoid it in the future. I would use him again!

Mary Sue Hewankorn

Brian Angel was at our house for a furnace check up. He was very professional and knowledgeable. He was good with my four year old taking the time to answer her questions . On top of this he took the time to look at and answer questions I had regarding my travel trailer and a issue I had with thefurnance. I recommend Air Control to anyone who cares about proffessionalism and kindness.

Judy Harpster

I had a prompt response to my request for a quote, and was able to schedule my air conditioning installation within two weeks. The techs Matt & Ben, and electrician Forest were friendly, efficient, helpful, and great at explaining things.

Jean Linghor-Pittsenbarger

They installed my furnace in 2013 it cost me $8000, the furnace has had multiple repairs and totally dies today and was condemned. They do not stand behind there work! I do not recommend them to anyone!