Cole's Plumbing
Review Summary
- Positive: Responsive, efficient, professional, clean work, good communication, knowledgeable, helpful, and courteous.
- Services: Water heater installation/replacement, rough plumbing, sump pump installation, tankless water heater installation, drain unclogging, sewer stack repair.
- Specific Praises: Provided options, explained work, and quick scheduling.
- Negative: One reviewer found the drywall access charge and mold remediation recommendation disappointing.

Reviews
View All on Google4.9
(217 reviews)
rickR52
October 6, 2024
Coles was very responsive to our questions and came out on short notice. Adam and his assistant explained everything that needed to be done, did not try to hard sell us on any particular products but allowed us to make up our minds once informed. They removed Our old hot water heater, installed a new one with an in-line device that is not a water softener but eliminates calcium buildup which will extend the life of our water heater. They did very clean work, very efficiently and professionally. I would not hesitate to recommend them to friends and family.
Tyler L
January 4, 2024
I added a bathroom to my basement and had Cole’s plumbing install the rough plumbing, sump pump, tankless water heater, and update old piping. They were very efficient and cleaned up after themselves. Communication with Aaron was great. The crew that came by on the various days of the project were great and I will be calling them back for any future plumbing needs!
Mike Loucks
Had Aaron come out and look at our water heater that had been acting up. Our heater was at the point that repair wasn’t really possible and would probably need to be replaced in the near future. Fast forward a couple days and the heater sprung a leak and its life ended. I called Aaron and he got out the next day and had the new heater system installed and running in less than 2 hours. Amazing service!
Stacia Lee
Great experience with getting a new water heater installed! They were communicative, efficient, and did an amazing job with our old 1902 home. They gave us lots of options prior to installation and we really appreciated their insights as to what would work best in our home.
Cindi Goode
Coles was quick to get me on the schedule and seen within 2 days. The service representative was very helpful, friendly and professional and took time to educate me on my water heater and its necessary care and upkeep. I feel like the service representative went above and beyond in helping me and was especially kind!!’
Nick Strong
Adam and Mike were profession, courteous, clean, and did excellent work. Went out of their way to explain everything and took great care of myself as the customer. Would highly recommend Cole's plumbing for any home or business plumbing needs.
BNacc Design
2 gentlemen from Cole's came to my home 2 days ago to repair the main sewer stack and unclog a bathtub drain in my home. The repair and drain were done well and appear to be solid. I appreciate that Cole's showed up the same day and stayed until late into the evening to finish the repair. Both gentlemen were very professional and courteous. I do however have some grievances: 1. The $200 charge to access the sewer stack (removing roughly 1 sf of drywall) was very disappointing. In hindsight, I should have just asked if I could remove it myself as the process would have taken less than 2 minutes. I had already cut away most of the drywall, but there was one small remaining section that needed removal. 2. The mold remediation gentlemen that they recommended, showed up within minutes of their arrival. It was clear to me that he was out to work over my insurance company. He refused to discuss prices but made it clear that I needed thousands of dollars of remodel work done. When I finally told him that I would not be going through my insurance, he was completely disinterested in helping us.
Rebecca
Aaron and Mike replaced an aging water heater quickly. All my interactions with Aaron have been polite and professional, even when he could not assist with the problem. We are very happy with your service.