Five Star Plumbing LLC
Review Summary
Five Star Plumbing LLC consistently receives positive feedback for:
- Responsiveness and Punctuality: Quick appointment scheduling (often same day) and on-time arrivals.
- Professionalism and Friendliness: Plumbers are described as professional, polite, knowledgeable, and respectful of homes.
- Quality of Work: Customers are satisfied with the work performed, with solutions found and issues resolved.
- Fair Pricing: Prices are considered reasonable and often lower than competitors, with no hidden fees.
- Excellent Customer Service: Jenny in the office is frequently praised for her helpfulness, communication, and assistance with home warranty claims.
- Home Warranty Support: They are willing to work with home warranty companies.
- Additional Perks: No credit card fees, and they lay down blankets to protect floors.

Reviews
View All on Google4.6
(34 reviews)
Dana Monson (Dana Monson & Company)
I had a home warranty service request, and was pretty concerned that it would take forever for a plumber to accept the job since our fourplex is in a rural area. Boy, was I surprised to receive a call from Jenny first thing on a Monday morning, and on a National holiday at that! She dispatched Jeremy and Hunter that same morning! They arrived ahead of schedule and had our water heater assessed and replaced in no time! These guys were professional, cheerful, and a pleasure to work with. In the past we have either not had a plumber return a call, or take weeks to be able to help us out. You can't mess around with water appliances, and especially if you have tenants that depend on you. You deserve more than FIVE stars in my opinion!
Anne Harlan
Five Star Plumbing is the best. Falvius was our plumber. He went above and beyond, so professional, friendly, and helpful. They were on-time, and very respectful of our home. I highly recommend.
Derek Iranon
I got the chance to work with Flavius, Joe and Brady. They were all extremely kind, timely, personable and knowledgeable. They fixed all issues and did so in fair and respectful manner, thanks also to Jenny in scheduling who was also knowledgeable and quick to help.
Mistylynn Pirtle
We think 5 Star Plumbing is amazing! They were very easy to work with. They gave us a fair estimate and worked through the process with our home warranty company. Talking with the guys was a pleasure. They were so polite and took the time to explain things to us. We absolutely loved talking with Jenny in the office, too. She fought for our coverage and always communicated each step of the way. I would highly recommend them to anyone.
Ian Fallon
Great Company! Jenny made it really easy to set an appointment, and got a crew out to me sooner than expected. Nate and Brandon were on time, knowledgeable, and quickly diagnosed the issue with my ejector pump. Also, very polite/professional throughout the entire job. Price seemed reasonable and came with 30 day warranty if failure reoccurred. Would definitely recommend this business if you are looking for plumbing expertise.
Angela Rigdon
My Plumber Joe was very customer oriented and listened to the background story of my plumbing situation of my 1970s home. He took this information and considered all possibilities of what was going on with my low water pressure issue. After much troubleshooting and different possibilities he came to a solution and the problem was resolved at the whole home water filteration appliance. He was very professional and straight forward. If the city replaces out the old water flow meter be sure to change out your whole home water filter because it could be clogged with sediments even though you can't see it. I was really thinking I needed a water pressure regulator, I didn't.
michael komarov
Worked with 5 star multiple times and they are always on it! Jenny in the office is excellent and is super helpful! All the plumbers do great work!
Dawn Haight
These folks are fair in price (noticeably lower than my previous plumbers) and do excellent quality work. They don’t have any hidden diagnostic fee. When they did mention diagnostic fees, it was less than half the price of the original plumber that I hired. These folks were honest and straightforward with me the whole time. They do quality work and take their time to make sure that the plumbing work is solid. I appreciated that they laid blankets on my floors while they worked. They were extremely responsive when I had water issues coming into my basement. They were very willing to work with my Home Warranty situation which is not a smooth process. The other advantage is that they allowed me to use my credit card without charging me an additional fee. I was unable to use my credit card with the original plumbers because they wanted to charge me 3.5% additional on top of their already more expensive service rates. Five Star Plumbing doesn’t ask for Google reviews like the other plumbing service, but their plumbers rely on word of mouth instead of Google reviews. That’s really the way it should be, but if they had more 5 star ratings on Google, others would know about their excellent service. I don’t always leave reviews but since my other review is being seen, I had to leave this one too since I prefer Five Star plumbers and will call them first for any additional plumbing needs I have.