B & W Septic Services

Ruben from Samuel & Sons Plumbing & Electric Co. arrived punctually as planned, showing great consideration for both the customer and the work environment. He was so unobtrusive that I barely noticed his presence, which was a bonus as I was working from home and didn't miss any of my meetings. What I found most impressive was the comprehensive explanation of the work to be performed. Ruben also called to ensure I was satisfied with the work done and to gather feedback on my overall experience with the services provided, a true mark of professionalism. I would strongly recommend Samuel & Sons Plumbing & Electric Co. to anyone in Tacoma. Thanks again, Ruben, for a job well done!

During his visit to my home, Elias from Samuel & Sons Plumbing & Electric Co. exceeded all expectations. Not only was he quick, but he also provided valuable assistance. He shared insightful advice on how to avoid future plumbing issues and gave me useful guidelines on maintaining my sink's pipes properly. After completing his work, Elias made sure to clean up thoroughly, leaving no mess behind. I wouldn't hesitate to recommend Samuel & Sons Plumbing & Electric Co., and particularly Elias, to my friends and family in Tacoma.

Danny came to our place in Tacoma and gave us a detailed estimate for replacing our water heater. It was evident that he was knowledgeable and professional. Clearly, he's an experienced plumber with a wealth of information about water heaters and the best practices for installation. Danny also kindly performed some free water pressure tests and informed us about the malfunction of our water pressure regulator. The company he represents seems to be first-rate. We're still exploring options for our water heater replacement, but would certainly endorse this company based on this quote.

Danny and Jordan did an incredible job with the plumbing issue. Initially, the first drain snake they used to clear the trap wasn't long enough to remove the blockage. Instead of pretending the problem was solved, they were honest and said that they needed a different, longer snake. However, it wasn't in their van because Brady had borrowed it. So, they had to leave for about 30 minutes to fetch the correct equipment from Tacoma. After returning, they cleared the clog within 30-45 minutes using the appropriate tools. They did an exceptional job! I'd recommend these plumbers.

Ruben, the plumber, was extremely knowledgeable, professional, and helpful in explaining all the details regarding plumbing maintenance and functionality. I would definitely choose to utilize these services again for my home in Tacoma, with Ruben being my preferred technician. It's clear that the company's new management is committed to providing great service, as demonstrated by Ruben's excellent work.

We experienced a plumbing emergency over the weekend, but Cesar and Jalen from Samuel & Sons Plumbing & Electric Co. were on the scene within 30 minutes. This skilled father and son duo quickly identified the root of the issue and worked professionally and cleanly to resolve it. I appreciated that they took the time to explain the problem and various solutions, equipping us with the knowledge to prevent similar issues in the future. The water damage resulting from the plumbing backup was also efficiently dealt with by their team. They even went the extra mile to liaise with our insurance company. This all happened in Tacoma, and we couldn't be more satisfied with the service we received.

Danny came out and serviced my plumbing system in Tacoma. He demonstrated considerable knowledge and walked me through the entire process. Danny's professionalism and kindness were truly impressive. Even my dog Gigi, who usually dislikes strangers, took a liking to him. The service was absolutely top-notch. Danny definitely deserves a bonus for his outstanding work!

I experienced a pipe burst under my home. I reached out for help around 7pm on a Tuesday and the very next day at noon, Ruben and Danny were at my place in Tacoma! Ruben efficiently managed to replace my pipe while Danny demonstrated his expertise and affable personality. Should I ever require plumbing services again, I'll definitely be making a call!