Northwest Plumbing
Review Summary
- Positive: Excellent service, skilled, trustworthy, honest, efficient, and fair pricing. Resolved complex issues like clogged drains and sewer line problems. Knowledgeable and provided helpful advice. Some reviewers have used them for many years and on multiple projects.
- Negative: Scheduling difficulties, subpar work quality in one instance, and one instance of a messy job with unresolved issues.
Reviews
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(19 reviews)
SD Frazier
I can't say enough good things about Steve and Frank from N.W. Plumbing Connection Inc.! They diagnosed my plumbing issue with expert precision, and installed a new system faster than I could have imagined. Their work was flawless--clean, efficient, and built to last. What really stood out was their honesty; they explained everything in detail, gave me fair pricing, and didn't try to upsell me on anything I didn't need. It's rare to find such skilled, trustworthy, and down-to-earth professionals these days. Steve and Frank are the gold standard in plumbing--5 stars all the way! I'll never call anyone else!
Les Uhrich
Tim from NW Plumbing Connection did us a great service. We had a clogged drain that would not clear with a drain snake. I had also tried using my own snake prior to calling them. Tim went under the house in the crawl space and discovered that the Heat-pump installers several years ago had lifted the sloping 2" drain to accommodate their own lines creating a low spot which allowed grease and crud to accumulate. Tim came back out later with materials and replaced the lines to required specifications and fixed it for good! I might add that all the folks there are very friendly. I will use them again, if ever needed. The only minor thing I would add is that if quoted a bid, get it in writing and sign it to protect both you and the company. If it is an hourly quote, you should be fine also, since their prices and service are very reasonable. Service: 5 stars Quality: 5 stars Value: 5 stars
Da Spencer Adventure
Steve was great! Very thorough work and educated us through the process. He came to check on our sewage ejector pump which has a small external leak. Tightened it up and answered our questions. Also snakes the kitchen sink and got us back up and running while making suggestions on how to prevent it in the future and after inspecting under the sink made recommendations for future fixes. Great overall experience, definitely have NW Plumbing saved on my phone!
Rod Cory
I have used Northwest Plumbing for nearly 20 years. They have fixed our old collapsed sewer line, our water main, roughed in and finished a bathroom remodel, and have been out on a regular basis to help keep our drains clear. Not only did they fix our sewer, but have fixed at least 5 of our close friends and neighbors sewer issues. They are very fair on pricing vs the "big name" plumbers, and their work requires no follow up, always a good sign with a plumbing company.
William Shack
I was having NW plumbing modify a shower that they had installed during a new construction project. Not only was scheduling extremely difficult (calls not returned) but the work was subpar. When the team arrived, they didn't have the right equipment to properly install the valve. After finding a way around the problem, they installed the valve off-angle and charged me for the entire time required. Would not use again
Jack Grah
I've had North West Plumbing several times, and I'm completely satsified with them and their work. The plumbers are completely courteous and competent in their work. I can recommend the company. Their costs are competitive.
Eli Hawkins
Not so happy with the work. Left the place a mess and did a rush job. I will have the reinspected. I don't think it was snaked out properly. Still having back up issues!
judy gorley
Steve was very friendly and fantastic service. Took him 2 minutes to fix my problem!