Plumber Near Me

D&F Plumbing, Heating and Cooling

📍 12007 NE 95th St, Vancouver, WA 98682 📞 (360) 334-7643 🌐 Website
4.5 (361 reviews)
Closes soon ⋅ 11 PM ⋅ Opens 7 AM Fri
Plumber
Air conditioning contractor
Air conditioning repair service
Drainage service
Furnace repair service
Heating contractor
HVAC contractor

Review Summary

  • Mixed experiences: Some customers report excellent service with prompt repairs and professional technicians. Others experienced billing errors, no-shows, and poor communication.
  • Positive aspects: Technicians are praised for their skill, courtesy, thoroughness, and honesty. Customers appreciate communication, including appointment confirmations.
  • Negative aspects: Billing issues, potential over-selling of services, and inconsistent service quality are recurring concerns.
  • Overall: While some customers are highly satisfied, others experienced significant problems, suggesting a need for improved consistency and customer service.
D&F Plumbing, Heating and Cooling thumbnail

4.5

(361 reviews)

5 ★81%
4 ★6%
3 ★1%
2 ★5%
1 ★7%

Kristen Merry

They were able to come and get my furnace running same day, which was great. However, the techs sold me on a membership package that they incorrectly billed, so when I called to schedule said service, I was told I didn’t buy it. After a lot of back and forth, they saw they had billed me incorrectly ($434) for a permit instead of the membership I thought I was buying. I scheduled a service visit and they didn’t show. Had to dispute the charge with my credit card company to get my money back and never heard back from the manager Kirk. READ THEIR YELP REVIEWS. They do not reflect the 4.5 star rating google has

Shark Man

Brad took my original call to their office and had me dialed in with my appointment, even with adverse weather, the actual plumber Ricky did an excellent job by inspecting the plumbing and identifying potential future issues. He is courteous and well-informed, and he resolved the problem promptly. D&F is fortunate to have such a skilled plumber on their team!

Kristeen Osterkamp

Alex did a great job. He says everything should be working great now. Gave me some tips on how to be more efficient with the heating and cooling unit. Wish D&F heating was better at the efficiency. After putting $1100.00 into the same problem, Alex is good enough to tell me another a $500 per year maintenance deal where they come out twice a year and check clean and make sure all is good. I would have appreciated hearing about this sooner.

Robert White

Ricky is the nicest, most kind, and patient technician ever. That, and his work was flawless!!! It was really wonderful and encouraging to have everything work out so smoothly.

Vincent Pia

Had D@F to diagnose and fix a leak in my wall. The people on the phone were nice and attentive. My plumber Randy was very through and professional, I would use their service again.

Paula Moore

Had water leak. Knew where water was coming from, but didn't know exactly "why or how come". Called D&F. We had used them before. They responded quick, found trouble even quicker. Gave us a plan.....then a quote. We approved and work was done promptly and efficiently! Love that they text when they are on their way to your home and even the day before, to confirm that they will be there the next day. Thanks guys! Friendly, efficient. Keep up the great work.

Stephen Feddersen

September 7, 2023

My wife & I always get at least three bids for any project we do. D & F ended up be our first choice, not just because of the cost, which was not the lowest, but because of the professionalism, knowledge and honesty with us. One of the other companies, we checked, added quite a few additional repairs in their bid. We were pretty sure it wasn’t necessary, and D & F confirmed that with their inspection and bid for the project. The installation was not an easy one, with extremely tight quarters to work with and having to redo the intake piping and exhaust system. Both Mathew and Thomas worked feverishly to get the job done. Even with the difficulties they almost always had smiles on their faces. Well done to both of them. We are extremely grateful for their determination and attitude during the whole process and would definitely recommend them to anyone that needs work done.

Chivy Ou

Very professional and gave an honest assessment of my plumbing issues. Rather than just throwing a bandage to stop water dripping and called it a day like other Plumbing service companies, D&F Plumbing Technician got to the root cause. A special part was ordered and will be replaced when arrived to avoid repeated issue in the future. Finger crossed 🤞.