Plumber Near Me

Pilot Plumbing And Drain

📍 12323 NE 99th St #123, Vancouver, WA 98682 📞 (360) 768-0141 🌐 Website
4.8 (451 reviews)
Open 24 hours
Plumber
Gas installation service
Gasfitter
Hot water system supplier
Water filter supplier
Water pump supplier
Water softening equipment supplier

Review Summary

Pilot Plumbing and Drain receives overwhelmingly positive reviews, highlighting:

  • Excellent service: Professionalism, knowledge, and a dedication to getting the job done right are consistently praised.
  • Positive interactions: Technicians are described as polite, efficient, and clean up well.
  • Communication: Staff are communicative, provide options, and follow up to ensure satisfaction.
  • Specific praise: Mention of technicians Andre, Corey, Andy (owner), Chris, Keith, Ernest, and Brandon for their skills and customer service.
  • Problem Resolution: The owner, Andy, is noted for going above and beyond to resolve issues and demonstrate care for customers.
  • Recommendations: Customers highly recommend Pilot Plumbing and Drain and express intent to use them again.
Pilot Plumbing And Drain thumbnail

4.8

(451 reviews)

5 ★94%
4 ★2%
3 ★0%
2 ★1%
1 ★3%

Haylee

Andre at Pilot Plumbing was awesome. From start to finish, he provided top-notch service—professional, knowledgeable, and truly dedicated to getting the job done right. He took the time to view a YouTube video from our Home inspector and gave me a very professional second opinion on what we should do. It’s rare to find someone who genuinely cares about their customers the way Andre does. If you need a reliable and skilled plumber, look no further—Highly recommend!

Katie Kysar

I called this company in hopes to fix my bathroom sink with draining issues. I had a great experience with pilot plumbing and drain from start to finish. Professional and polite staff, and gave me multiple options to pick from ranging from semi temporary to more long term fixes with varying prices. Corey was the technician that did the repairs, he did an amazing job, he was done in a timely manner and cleaned up after himself extremely well. Would highly recommend this company to people.

Stephanie Morgan

January 9, 2024

If anyone needs a plumber I cannot recommend Pilot Plumbing and Drain enough! I called them out for a second opinion; they priced the job fairly and were able to come back same day to complete the job. Andy, the owner came to quote us and he was knowledgeable, kind, and professional. He provided us with the quote and was able to get us scheduled the same day. Chris was the plumber that came out with another gentleman, unfortunately I did not catch his name but they were both very polite, efficient, and professional. They came in, got to work and completed the jobs quickly. They did not leave a big mess and the whole process was a great experience. I would definitely use them again and will recommend them to everyone in need of a plumber.

LaDonna Johnson

I called Pilot plumbing and drain due to a water leak in my yard. Keith came out yesterday to check things out and give me an estimate. He was knowledgeable and answered my questions. Corey came today and did an incredible job changing my water line and hooking up my fridge to a water line. He was knowledgeable and made sure everything was working well before he left. I had a great experience with Pilot plumbing and would recommend them. Thank you.

Michelle Ruocco

Excellent experience from start to finish. Replacing our water heater was made fast and easy. Ernest was extremely communicative throughout the process and even checked up with us after the installation to make sure everything was in perfect working order. If I could give more stars, I would! I highly recommend Pilot to anyone who needs service.

Kayla Wilcox

Cory did an incredible job fixing my water heater supply line! He worked efficiently and made sure everything was in perfect working order before he left. His attention to detail and professionalism were top-notch. If you need plumbing work done, Cory is the person to call! I’m so impressed with his skills and service!

Jemme Rinard

I highly recommend Pilot Plumbing, and will use them for all my future projects. I recently had a VERY frustrating interaction with them, where service and answers just kept getting delayed for MONTHS. Humans make mistakes. Things came to a head, BUT! instead of being sent on my way as just another number at a big corporation after they have your money... Andy, the owner, reached out immediately, cleared his schedule and made a house call within 48 hours to solve my problem. Are you kidding me? I can live with the ups and downs that is homeownership, but you know what you CAN'T put a price on? Someone who actually cares about their customers, reputation, and doing things honorably. For that, he has this household's loyalty, and I'm so thankful for his example in the community.

Madeleine Robles

Brandon was fantastic! He quickly figured out the problem with my water heater and explained everything in a way that was easy to understand. His professionalism and expertise really stood out, and I felt confident in his diagnosis. I highly recommend Brandon for any plumbing issues—he’s knowledgeable, thorough, and a true professional!