Russell & Sons Plumbing, Inc.

Russell & Sons Plumbing plumed my Renaissance home here in Portland. When I looked for a referral from Renaissance to install a whole house water filtration system in my garage, they recommended that I hire them since they were already familiar with my home. I love that this is a multi-generational family business. I have had a very positive experience from the moment I contacted Matt and consulted with him about the job via phone and email, to welcoming Patrick and Kevin at my front door when they arrived to do the installation. I would describe the customer service as exemplary, and found everyone involved to be very courteous, respectful, supportive and helpful. I felt that they sincerely cared about the job and me as their customer. No wonder Renaissance hires them to plum the homes they build. I wholeheartedly recommend them!

My garbage disposal was jammed with an object and the company was notified by my builder, they responded the same day with a phone call and set up a time. Patrick confirmed my appointment and arrived on time to fix my disposal. He was very professional and prompt. I am so pleased with the professionalism and efficiency of this local business. I will be referring them to everyone that asks for a referral. Thank you!

I have been PM Asst for 2 1/2 years and we have used these guys on every job. They are awesome! They are on time, efficient, and have all of the equipment needed to do the job in a timely manner. When they leave our jobsite the area is clean with all trash removed. Working with the office staff and supervisor is smooth and correct. I'd recommend these guys anyone for residential or commercial!

I spoke to the receptionist ask to speak to the owner and the lady kept trying pass me off the estimator. She than asked me my number and I thought I was getting somewhere, she said she will have the owner call me. I asked her if she wanted my name, she hung up. I called back three times immediate and received no answer. Camille the receptionist name and she is very rude.