1-Tom-Plumber
Review Summary
- Mixed Reviews: Some customers found the service expensive, particularly for emergency repairs. Others found the pricing reasonable.
- Positive Aspects: Customers frequently praised the plumbers' professionalism, communication, punctuality, and quality of work. Specific plumbers like Brady, Curtis, John, and Sean were often mentioned positively.
- Services: Repairs included burst pipes, kitchen drain lines, water heater installation, and general plumbing inspections.
- Overall Recommendation: While some customers felt overcharged, many recommended 1-Tom-Plumber for their quality of work and customer service, suggesting they are a good choice for non-emergency projects.

Reviews
View All on Google5.0
(289 reviews)
Ubeydullah Kuluk
February 19, 2025
They are expensive. I scheduled an appointment on Monday morning for a burst pipe. The appointment was not on holiday or after hours. They showed up on time, diagnosed the problem, and repaired it in under 2 hours, including ~45 minutes of driving to get the necessary parts for repair. The cause of the problem was a plastic pipe, as you can see in the attached photo. They replaced it with 12 inches of 1/2" copper pipe (which can be seen in the attached photo) and billed $1365 (I paid $1473, including taxes). I have worked with many contractors before but have never felt ripped off that badly. I do not suggest working with them in emergent situations. However, you can consider them for non-emergent projects since their craftsmanship is good. You can get an estimate for your project and work with them if you find their price reasonable.
Brian Nelson
John and brady were excellent. John had great communication and and showed up on time. They installed my water heater quickly even though things needed to be moved since it went in a tight spot. Would highly recommend 1-tom plumber. Thanks again
Dan H
1 Tom Plumbing did a really great job fixing my kitchen drain line. Curtis was very professional and friendly and explained the whole process very well. He came up with a creative solution that worked out best. Thanks for a job well done.
Phyllis and Randy Frisvold