Alpine Plumbing Inc

We had ball type shut off valves installed in our basement to isolate two of our outside faucets for winter. Our plumber was very professional, friendly, neat and efficient. The work was completed in just over an hour. It seemed rather expensive but we are satisfied, and would not hesitate to call Alpine again when the need arises.

Mike (and Artavian )installed a new toilet in our old house. He was very friendly and did a great job! Thank you Alpine.

we had a leak coming from our basement near our washer and dryer. we were referred by our neighbor so we called and spoke to a nice lady who said she was new and had jody call us back pretty quickly. he sent a plumber same day and he was able to stop the leak and cleared the sewer drains within no time. alpine will be our go too for any issues from now on. great job and great customer service.

Timely, friendly, knowledgeable, stands behind their work, have worked with this company for over ten years maintaining multifamily and commercial properties, and Alpine (Pat in particular) is 100% top notch and is one of our favorite vendors. Highly recommend.

I cannot recommend Alpine Plumbing. We put in a request with Alpine to check and clean the dryer venting. We agreed to a Friday. Later they suggested the following Monday or Tuesday. Late Tuesday afternoon, an Alpine tech appeared unannounced. Within five minutes he said that he had no idea why he was here, that he wasn’t going to use the brush his boss got him, and that he could not get behind the stack washer/dryer. The tech did remove a lot of lint from the roof-mounted vent, and he poked his head into the attic to spot staining that might be due to a leaking vent hose. He notes that Alpine would have to return with a taller ladder to confirm the leaking vent hose. This is the important point: At no time did Alpine indicate that they had a plan to complete this project which would have included inspecting and cleaning the entire venting system. I called off the project. Adding an ironic twist, when I tried to pay the invoice on-line there was a place for me to sign that “the goods and or services referenced have been provided to my satisfaction”. I sent them a check. If you have any plumbing projects, I’d suggest that you call another plumber. Do not call Alpine Plumbing.

Called Alpine back in Feb 2017 because I wasn’t getting enough hot water. Was told I needed a new hot water heater, to the tune of around $1700. When I called back a few weeks later and explained that this didn’t fix the problem, I basically got the cold shoulder, no attempt to correct or address the issue. Several months later, I had an issue with mold in the utility room. Upon investigating, my husband and I found that one of the HVAC drain hoses was up against the wall, nowhere near the floor drain, causing condensate to run under the wall. I can’t prove that their installer moved it, but he was the last one in there, and judging by the quality of the cleanup, I definitely wouldn’t be surprised. A few weeks ago (June 2021), I noticed I had no hot water on a Sunday evening. Circuit breaker was tripped. Thought, “weird, but maybe has something to do with everyone running AC with the heat wave”, so reset it. Still no hot water. Called the 24 hour ‘hotline’ and left a message. No call back. Called Monday morning, left a message. Received a voicemail an hour or so later that someone could be out today in the afternoon, and I should call back to confirm if that worked for me, when I called back (within two minutes of it being left), a most unpleasant woman told me that they had a tech available, but was he now booked, as I hadn’t called back quickly enough and I could either pay them for overtime to come out that night or wait until tomorrow. When I explained how unhappy I was and how wrong I thought that was, I was told to call someone else. After making a few more calls, my husband ended up taking a look at it. First thing he found was that the flexible conduit running to the heater was as loose as can be on the water heater end. On inspecting connections to the incoming power, one of the wire nuts had melted, then wires melted through the plastic inside the connection area, shorting to the shell of the heater (ground). Note that the melted wire nut was apparently yellow (see pic). My husband noted that per the package of wire nuts, ‘yellow’ is undersized for this application (2 x #10 AWG), they both should have been red, as the other one was. Oh, and the conduit was so loose because the hole in the cover was about 3 sizes too big for the fitting used- and rather than use a couple of $0.59 reducing washers, they just flopped it together as is. As my husband put it, one doesn’t need to be an electrician to figure something like this out – I would surely expect someone who installs stuff like this to know how to use the right fittings and components. Thank God for circuit breakers, or my house almost surely would have burned down…

The Alpine team picked up an A+ grade for recent experience at our residence.. You replaced our hot water heater in record time with a competitive price and we appreciate the above and beyond service from the Alpine plumber. We cannot ask for more. Thanks !

These guys are life savers. Came out and did my repair on New Year’s Eve. When all others wouldn’t or couldn’t. Tech was excellent. Highly recommend their services. They will be my plumbers whenever I need them. From now on. Thanks alpine plumbing team.