H.J. Pertzborn Plumbing and Fire Protection Corporation.
Review Summary
H.J. Pertzborn Plumbing receives consistently positive reviews. Key strengths include:
- Excellent Service: Plumbers are praised for their skill, thoroughness, efficiency, and cleanliness.
- Professionalism & Friendliness: Technicians are described as knowledgeable, respectful, and patient.
- Responsiveness & Availability: They are responsive to calls and often have quick scheduling.
- Problem Solving: They handle various plumbing issues, including complex repairs and drain cleaning, with specialized equipment like cameras.
- Value: Customers appreciate the quality of work and sometimes lower-than-quoted prices.
- Trustworthiness: The company is seen as competent and trustworthy.

Reviews
View All on Google4.8
(522 reviews)
Tom C (TravellerTom)
January 20, 2025
I decided on H.J. Pertzborn because of the high rating and favorable reviews. Another 5 star review from me! Chuck the plumber fixed a leaky toilet with one small flex hose (see video) in 15 minutes! I also needed a new kitchen faucet I was putting off, but decided to bundle the job and get it done as well. Chuck had everything in his truck including attachments needed to connect to my existing pipes which had a different size connector. Very pleased with the outcome and the price was lower than quoted - nice surprise!
Marcia Bentley
I have called HJ Pertzborn twice for toilet purchases and installation. They have done excellent work both times. They arrive on time, do a thorough job, and clean up afterward. The plumbers have also been happy to answer other plumbing questions while onsite, and have done so with honesty, kindness and respect.
Paul Dematatis
I have had Anthony work on two different plumbing projects and he has been a amazing! The first one was a massive project under our finished basement with our sewer pipes cracked. What we hoped was a one day project ended up being 4 days because the extent of the problem was so large. Anthony diligently worked all day and explained to us what was going on. I was incredibly impressed with his knowledge, skill, hard work, and customer service. He replaced basically all of our cast iron pipes with PVC. Now, for the first time since we've had the house, we have no issues with our plumbing! The second project was a water fountain that he also throughly worked on and repaired that we thought would never work again. Whatever H.J. Pertzborn is paying him, they should pay him more because he is gem! Grateful to have found a reasonably priced company that we can trust!
Darlene Brightbill
A++ for H.J.Pertzborn employee Ryan! He arrived as scheduled, examined the problem and when finished, explained exactly how he repaired the gas leak. His work was completed quickly and it allowed time for him to address another household issue. Ryan was patient with my questions and respectful of my property. A true gem! I will use H.J.Pertzborn for future plumbing services and happy to recommend to others.
Shelly D
I do property management so use plumbing services quite regularly. I really like Pertzborn Plumbing - they are always competent and trustworthy. I also like that they can usually be scheduled pretty quickly because they have a lot of plumbers. I have recently switched to using them for Roto Rooter services (they have separate crew for this) and the most recent experience was great - they used their specialized camera to identify an unusual problem - that a 3-foot stick was inside the plumbing stack at a point where it has a bend! We suspect a roofer dropped it in from the stack that comes out the roof, I had just had some roofing work done about 3 months prior. It was very helpful to be able to look at the screen to see the footage of what the inside of the stack and see that stick. Never would have figured this one out without a camera!
Lois Taylor
I highly recommend H.J. Pertzborn. They were responsive to my emergency call for a clogged kitchen drain. The technician did an excellent job clearing my clogged drain. He was friendly, courteous, and answered all my questions thoroughly. I was pleased with their work.
Kathy Collins
The plumber, Ben, from Pertzborn showed up a few minutes early and did a great job. Completed the job in a short amount of time. He was friendly, knowledgeable and even helped me salt my icy driveway. Will definitely use Pertzborn in the future and would highly recommend.
Kathleen Kay
I've used hj pertzborn for years now- they are the best all around plumbing business in Madison . The staff who helped me figure out a plan for replacing my water heater are knowledgeable and were super patient with me. I was stressed . Ming fit me in at a very busy time. Justin, the plumber who provided the service knew exactly what he was doing and I've never felt in more competent hands with a technician. He was completely efficient and the bill reflected his ability to get the job done.I would never call anyone else for plumbing . I grew up in Madison and found out from Justin they are a fourth generation family business- - it really shows in their business ethic and staff.