Southport Home Services
Review Summary
Southport Home Services receives consistently positive reviews. Customers praise their professionalism, thoroughness, and expertise in plumbing and HVAC services. Specific technicians like Jackson, Alex, and Jacob are frequently mentioned for their friendly demeanor, knowledge, and willingness to go the extra mile. They are commended for their promptness, attention to detail, and ability to explain work performed. The company is also valued for its honest recommendations, preventative maintenance, and commitment to customer satisfaction.
Reviews
View All on Google4.8
(124 reviews)
Ryan B
On one of the coldest days of the year, the team at Southport Home Services came through when I needed them most. Jackson was not only professional and thorough but also went above and beyond to ensure everything was handled with care. Their expertise and dedication truly stood out. If you're in the Madison area and need reliable service, I highly recommend Southport Home Services!
Ran Baba
Alex Rewolinski was our plumber and he was a very friendly and professional person. He was able to get everything fixed and resolved with our kitchen sink in under an hour and made sure we were satisfied with the results. Great experience especially to have right before the holidays!
Judy Cundari
Jackson at Southport Home Services conducted my annual plumbing inspection this morning. He was on time, service was quick. I have used Southport for 9 years and have always had good service.
Lexie Joy-Cernek
Jacob and Jackson came to our home in Verona and did an awesome job. They were very knowledgeable about our air conditioning situation and discussed options for a new thermostat. They even helped me connect my phone to the new thermostat. Very friendly and personable the entire time - plus they gave lots of pets to my dog! Wouldn’t have changed a thing about their visit - highly recommend!
Steve Bowsher
Always meets their commitments with skill and attention to detail. Southport has managed our plumbing and HVAC for close to 10 years with best in preventative maintenance. As a result, they are the best cost and highest quality in their field of expertise.
Nancy Barney
Jacob was very professional and detailed with the furnace maintenance. He took the time to review the status of each of the working parts and offered recommendations for updates. His knowledge and explanation helped me determine the best plan.
Lynne Pitts
Southport Home Services is a great company and a great choice to take care of your HVAC needs. Although we have dealt with a couple of the other local service companies, we were lucky to come across Southport when we were ready to replace our furnace and AC. They made good, solid, recommendations, suggested going with a heat pump, and did NOT try to upsell us on more than we needed. Jackson Barrow and the installation team were fantastic to work with; knowledgeable, patient, willing to explain and educate as they did their work. They fixed some issues with the previous system's infrastructure and made sure we were well taken care of. When we had a minor issue (no fault of Southport) Jackson and team came back out prompltly and took care of it, despite our request being a bit of extra work for them. I really can't recommend them highly enough!
Joseph Smith
Justin arrived as scheduled. Troubleshooted the problems, determined course of action & explained how the work would proceed. Very personable. Cleaned up after work was completed. 👍