W F Butler Plumbing Inc

Mixed Reliability & Quality: Some customers report excellent service, reliability, and quality work, particularly for repairs and remodeling. Others experienced improper repairs that worsened the problem, leading to hidden leaks and a lack of proactive problem-solving.
Customer Service Issues: Multiple reviews mention rude and unprofessional behavior from staff, including sarcasm, accusations, and being hung up on.
Pricing & Parts: Some customers question the value, with concerns about parts quality and pricing compared to other options.
Positive Aspects: Some customers praise the company's family-like approach and efficiency.

Review Summary