Dickenschrauf Plumbing, Heating, & Cooling
Review Summary
- Positive: Generally praised for fair pricing, quick service, professionalism, and standing by their work. Specific praise for Ryan's reliability and expertise.
- Negative: Some negative experiences with communication, preparedness, and professionalism, including issues with technicians' behavior, lack of necessary equipment, and incomplete work.
- Mixed: One customer experienced both positive and negative aspects, with initial satisfaction followed by a part failure and subsequent replacement.

Reviews
View All on Google4.7
(145 reviews)
Mike Hamrin
This response is late because I was not going to say anything about the service call. The toilet issue was resolved by replacing the inner workings of the toilet and the cost was fair. But two months later a part that was replaced started making noises. I called and explained and the next day Dickenschrauf had someone come out early to replace that part. Thay stand by their work , which by some of today's standards is admirable. I would recommend them, job well done.
R H
Ryan is the best plumber in town. He has done multiple jobs for us at our home and at our rental over the last 5 years. He has done everything from routine work, kitchen and basement remodel, as well as last minute emergency call when our hot water heater failed 3 hours before renters were arriving. He was in and out, efficient, professional, courteous, and speedy, AND fair pricing. He has never let us down. We have used multiple local Wauwatosa plumbing companies and this is the best one, hands down, we will highly recommend and continue to call Ryan for all our needs. THANK YOU!
HSH Property Inspection Matt Jaeck
Reached out to you guys in the middle of November to get a mixer changed in our shower and wanted to give my wife the mixer /shower parts for Christmas and schedule install for the end of January. Ryan texted a few times, but never came through and left me hanging. Had to give her a picture and a promise now trying to find someone I can count on to do the work. Referred you guys a bunch over the last year, but can’t do that any longer in good conscience if this is the service you would be providing to our clients. Matt -HSH Property Inspection
Nicole Markowski
We always have amazing experiences with Dickenschrauf fixing our HVAC! We had a horrible power surge that fried out HVAC in the middle of winter and Dickenschrauf was able to come the next morning and fix our issue. Thank you thank you!
Dave Beaumier
Fair pricing and they were able to get in quickly. Very hard working team of two. Also, very clean. Finished the job in from start to finish in same day. I would definitely recommend them.
Emily B
The good news is you can only get better from here. 2 men came to the house I rent and asked if I'm the homeowner (inform your technicians). They set up shop in the basement and blasted music for 5 hours. Then, a knock on my door at 3pm, and a worker said, "for the hot water heater, we need an extension cord and a 2-split outlet." Is this a request, or a statement that they need to go buy one to complete the job? How are these items not in the 2 vans they drove here and why did it take 6hrs into your job to recognize this? 1 man then asked for the homeowner's number. I looked & found an extension cord and an outlet splitter to offer for the rest of their task. When handing it over, the big gruff man said, "we need two." What is going on? They left my house with cords dangling in the doorway, and the water pressure is still funked and in fact, and piping now making noises. The objects they moved from my porch in order to enter my house were left outside; never told me they were done and leaving for the day--god forbid I receive any form of communication from them; would like to lock my house up again. Landlord is notified, so can address with the company directly, but good god--what a low bar.
Patrick Mattson
December 1, 2020
I am in the process of building a bathroom in my basement and I wanted to give the plumbers a big thanks. They were professional, quick, fair prices, and did a great job. I had a few extra odd jobs they took care of in no time flat. During my bathroom build, I worked with the designer and she helped me pick out fixtures and toilet to all match. People are very jealous of my new bathroom. Things they have done so far: new pipe under the cement floor, install new toilet, install shower faucet, shower pan, faucet for my sink, and replaced my galvanized pipe with PEX. With the new PEX my water pressure is great and they had the pipes replaced in a day. Here is an example before and after.
Marcus
Awesome experience. They were able to come out same day and addressed our issue!