Tuffy's Sewer and Drain
Review Summary
Tuffy's Sewer and Drain consistently receives positive reviews for their prompt, efficient, and professional service. Customers praise their quick response times, even for same-day or after-hours calls. Technicians are described as polite, knowledgeable, and thorough, explaining the issues and cleaning up after themselves. Pricing is considered reasonable and fair, with some customers noting it's more competitive than other companies. Several reviewers highlight successful resolutions after other companies failed, and many express plans to use Tuffy's again and recommend them to others.

Reviews
View All on Google4.7
(148 reviews)
Shannon Buhler
Well, I literally had a rag go down my bathtub drain, obviously it clogged. I called tuffys at 7:32PM and they gave a me a quote over the phone and Austin came right out, same night! He showed up at 8:05 and went right to work. He was quick, kind, efficient and most importantly, he fixed it! He was out the door by 8:35 pm! I paid the Same price that I was quoted over the phone and I have to say the service was awesome. It was quicker then ordering a pizza. Amazing service. I will call them again when I need a plumber. ☺️
Tom H
I called Tuffy's first thing in the morning (before their posted business hours) to schedule an appointment. Sherry was very helpful and polite on the phone and was able to accommodate me into their already booked schedule for the day. As promised Chris and Andy showed up this morning and got to work right away. They made it look pretty effortless running their equipment to clear out my sewer line (there were a couple of root balls clogging the line). Both Chris and Andy were very polite and talked me through what they were doing and what to do to help prevent future issues. Once finished with the work, they fully cleaned up the area near the cleanout where they were working. All said and done they were in and out within an hour. I hope that I do not have to call them again in an emergency situation, but definitely won't hesitate to do so if needed. I will be having them out annually to check out the line and make sure everything is as it should be. Thanks again for fitting me into your full schedule last minute, I really appreciate it. -Tom
Philip Cox
I'm so grateful we called Tuffy's. Sherry was very helpful on the phone and in setting up the appointment. Chris and Austin came out to our house on New Years Day and cleared the house trap after two other companies had unsuccessfully tried to clear the line that week. They got the line cleared in a matter of minutes with and saved us from an extremely expensive house trap removal project. I highly recommend them based on this service.
mary premetz
We have been using Tuffy's Sewer and Drain for years now. Our plumber recommended them to us. I called and scheduled an appointment with Sherry for 12/4/19. On 12/4/19 Sherry called me and said Chris and Andy may be a little late due to problems with their truck on 12/3/19, they were catching up. I thought that was very kind to call ahead to let us know. They did not arrive much past the time they had originally scheduled, which amazed me. When Chris and Andy arrived they cleaned three lines, two bathroom and our kitchen. They do a fantastic job and are very clean and neat!! Never a problem with a leak after they are done. Chris always explains and shows you what he is doing and how great the water flows once he is finished. Tuffy's is the only sewer and drain cleaning company we will use. Thank you Chris and Andy for always doing such a great job!! Mary and Lyle
Mark Cross
Tuffy's Sewer and Drain was great. I called on a Saturday. After comparing the rate compared to three others Tuffy's pricing was so much reasonably than other sewer and drain company's. Made an appointment same day. Taffy came out within three hours and dealt with issue in a professional and timely matter. I definitely recommend Tuffy's.
Lisa Patterson
George from Tuffy's came out to fix a slow drain in my bathroom. I was NOT optimistic at all, as I'd had another plumbing company attempt to fix the issue the prior week, as well as an additional person. When George arrived, I told him 2 previous ppl attempted to fix the issue. He then told me, "Well, you called the right person".....I appreciated his determination, however, I still wasn't optimistic. However, George told me he wasn't going to give up until he fixed it...... And he fixed it! He fixed it! He fixed it! Did I mention that he fixed it?????!!!!!!!!
Shawna Langford
I am very happy with the service I received. They were very nice and very professional. They knew exactly the issues and had it fixed in a short amount of time. I was really worried about the cost but it was extremely reasonable. I will definitely use Tuffy's again! Thank you.
Melody Dawood
We were extremely pleased with the service that Tuffy provided. They are professional and very nice people. Their prices are very reasonable and fair. They delivered as they promised on time and I highly recommend them. I wish the world have more people like them.